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Help Center Help for Landlords Move in and move out of tenant
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Help for Landlords
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Help for Landlords

Move in and move out of tenant

What must I remember to do when handing over a flat?
Before the property handover It is very important that you do the following before you hand over your flat to a tenant: Compare the data in the lease…
How to work with the Handover/Takeover Protocol?
One of the steps in handing over your flat in person (and taking it back from the tenant in person) is the signing of the handover and takeover…
Can I hand over my flat to the tenant sooner or later than was stated in the rental agreement?
In short, yes, an earlier or later handover is possible. However, please note that when you approved the original reservation request, you created a…
The tenant hasn’t communicated with me before moving in. What should I do?
We recommend contacting a potential tenant as soon as you approve a reservation request. If they don’t communicate with you even after you reach out…
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Communicate with your tenants and potential tenants—maybe you are only one question and answer away from a successful rental or a great review!
The tenant did not come to the property handover. What should I do?
We recommend you confirm the handover time, place, and date with the tenant the day before you are scheduled to meet. If they do not answer you, try…
How does the tenant move out?
As soon as the lease agreement ends, the tenant must move out. Your tenants have a responsibility to leave your property in the condition in which…
Tenant has left a mess and/or other damage. What should I do?
The best way to avoid this situation is to be present in person when you take over the accommodation from the tenant during their move-out. This way,…
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