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StayProtection + Stay Benefits

NEW SPACIOUS STUDIO APARTMENT

2 Personen
1 Badezimmer
46 m2
WLAN
Ausstattung
1 530  avg. 1 423 
/ 30 Tage
inklusive Betriebskosten und Internet
StayProtection
Stay Benefits

Your stay in this property will be covered by our StayProtection package with Stay Benefits included! Read more

Wohnung zu vermieten - Funchal
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New spacious studio apartment situated on the 3rd floor of "Navio Azul" apartments. Situated on Estrada Monumental which is the main tourist area in Funchal. The apartment also benefits from elevator access and the recent addition of an air-conditioner.

It sits across the road from the sea and Lido swimming pools and a 15 min walk to the city center. Praia Formosa is a short walk away too. It's in a fantastic location with access to a number of amenities including pubs, restaurants and shopping centers within walking distance.

There is parking downstairs, first come first served. There is also parking available at Pingo Doce supermarket in Rua do Gorgulho a short distance away (where Lido swimming pools are).

The apartment is fully furnished and equipped, with free internet. The living room has a queen size bed and a sleeper couch suitable for 2 minors. There is also a verandah where you can sit and relax with a sun downer.

The flat is 40m2 with a verandah of 7m2.

Neues geräumiges Studio-Apartment in der 3. Etage der "Navio Azul" Apartments. Stock der "Navio Azul"-Apartments. Sie liegt an der Estrada Monumental, dem wichtigsten Touristengebiet in Funchal. Die Wohnung profitiert auch von Aufzug Zugang und die jüngste Zugabe von einer Klimaanlage.

Es liegt gegenüber dem Meer und den Lido-Schwimmbädern und ist nur 15 Minuten zu Fuß vom Stadtzentrum entfernt. Praia Formosa ist auch nur einen kurzen Spaziergang entfernt. Es ist in einer fantastischen Lage mit Zugang zu einer Reihe von Annehmlichkeiten wie Kneipen, Restaurants und Einkaufszentren zu Fuß erreichbar.

Es gibt Parkplätze im Erdgeschoss, wer zuerst kommt, mahlt zuerst. Es gibt auch Parkplätze beim Supermarkt Pingo Doce in der Rua do Gorgulho, nicht weit entfernt (wo sich die Schwimmbäder des Lido befinden).

Die Wohnung ist voll möbliert und ausgestattet, mit kostenlosem Internet. Das Wohnzimmer hat ein Doppelbett und ein Schlafsofa für 2 Minderjährige. Es gibt auch eine Veranda, wo Sie sitzen und sich mit einem Sonnenuntergang entspannen können.

Die Wohnung ist 40m2 mit einer Veranda von 7m2.

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Nomad Inspector review
Tenant photo
Crystal G.

Review date: 24. 1. 2024

Nestled in the vibrant heart of Funchal, this studio apartment offers a bright and airy atmosphere, amplified by its expansive wall of windows that span almost the entirety of one whole side of the studio.  While the kitchen is quite small in size,…

Read more
Equipment
Basic furniture
Sofabed
Sofa
Chair
Dining table
Coffee table
Desk
Wardrobe
Dresser
Walk-in closet
Cabinet
Mirror
Laundry essentials & Linen supplies
Fully prepared beds
Washing machine
Towels
Dryer machine
Iron
Ironing board
Clothes drying rack
Cleaning options
Sponge for dishes
Broom
Mop
Bucket
Dishwashing liquid
Cleaning cloth
All-purpose cleaner
Vacuum cleaner
Robotic vacuum cleaner
Regular cleaning service (included in rent)
Kitchen essentials
Utilities for eating
Utilities for cooking
Glasses
Mugs
Freezer
Fridge
Microwave oven
Oven
Dish washer
Electric kettle
Toaster
Blender
Coffee maker
Electronic devices
Air conditioning
Mobile air conditioning
Apple TV
Chromecast
TV
Beamer/projector
Hairdryer
Water heater (boiler)
Slow cooker
Hotplate
Gas cooker
Wine cooler
Ice maker
Playstation
Xbox
Nintendo
Other gaming console
Robotic lawn mover
Lawn mover
Printer
Scanner
Building matters
Balcony
Terrace
Central heating
Electric heating
Something for the kids
Baby crib
Bed for children
High chair
Electronic babysitter
Breath monitor
Stroller
Toilet seat
Potty
Baby bath
Changing table
Stool
Toys
Playground (outdoor)
Security features
Security lock
Security enter door
Smoke detector
CO detector
Vault
Standard door lock
Mosquito net
Window insect screens
First-aid kit
Subscriptions (included in price)
Cable TV
Netflix
HBO MAX
Amazon Prime
Apple TV+
Disney+
Hulu
YouTube TV
Spotify
Breakfast
Something little bit extra
Fireplace
Billiard
Barbecue
Swimming pool
Wooden barrel hot tub
Jetted whirlpool hot tub (jacuzzi)
Sauna
Garage
Bikes
Accessibility
Wheelchair access
Elevator
Shower grab bar
Shower seat
Shower chair
Stair lift
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Zimmer und Ausstattung
Shower icon
Badezimmer
Show equipment
Living room icon
Wohnzimmer
Show equipment
Kitchen icon
Kochnische
WC icon
WC
Mietbedingungen
Miete und Betriebskosten When will I pay what?
1 423 
Kaution
0 
Betriebskosten und Internet
alles inklusive
Servicegebühr
Verfügbar ab
Min. Mietdauer
14 Tage
Maximal rent length
unlimited
Verfügbar ab
19.04.2024
Regeln
Rauchen verboten
Haustiere verboten
Parties not allowed
Suitable for families with children
Move-in and move-out times
Move-in time
15:00
Move-out time
10:00
StayProtection for Tenants

Every time you rent through Flatio, you're automatically covered by our StayProtection package.

  • Move-in Guarantee
    ensuring you'll always have a place to stay, even if everything doesn't go as planned
  • Balanced visa-friendly lease agreement
    providing equal rights and adding great flexibility to your stay
  • Deposit-free policy
    eliminating the financial burden of hefty upfront deposits
  • 100% money protection
    which guarantees your transactions are always secure and free from scams
  • 7 days a week support
    that is here for you throughout your whole rental experience
Stay Benefits*

By booking this property, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:

  • Liability insurance
    covering you in case you accidentally cause any damages
  • Assistance services
    for any potential issues during your stay, such as disruptions in internet service, utility faults (electricity, gas, heating), blocked-up door, or household appliance malfunctions
Stornierungsbedingungen
Strict (30-days)
You can cancel the reservation for free within 30 days before moving. Read more detailed cancelation policy.
All inclusive Preise. Bei Flatio zahlen Sie keine Kaution und es gibt auch keine versteckten Gebühren
Cancel for free. There is a Strict (30-days) cancelation policy for this offer. Read the cancelation policy
Move-in Guarantee. We'll cover a back-up accommodation up to 7 days if the property is not alright. Read more
Geprüfter Vertrag. Lesen Sie den Vertrag online und von Zuhause aus. Vertrag lesen
Reviews
Landlord
Accommodation
Neighborhood safety
Services nearby
Public transport
Tenant photo
It was a very clean apartment and had a lot of cooking appliances, also a nice balcony. My only issue was no detergent, bath soap or more than one toliet paper so i had to buy all of these items. The host was very nice and helpful, i would highly recommend this apartment.

LANDLORD'S REPLY:
Thank you for your review and your issue is noted. Going forward, I will ensure that soap and more toilet paper is provided. Many Thanks
Neighborhood
It is a very touristy area so it has a lot of amentites but they can also be a higher price. Wasn't overly loud at night, but you did hear a little music outside until about midnight on dome nights.
Recommended places nearby
Pingo doce
Bewertet am: 11.02.2024
Length of stay: 29 Tagen
Tenant photo
We had a wonderful time here in Funchal! Luisa is very helpful and easy to communicate with whenever we had a question.

Here are some of the things we loved most:

The apartment is bright with lots of windows (great for watching sunrise!) and just the right size for 1-2 people.
We liked having a balcony and while there is no real view of the water it was a great space to workout in the early mornings or just go outside to get some fresh air.
There was plenty of storage and we were actually surprised at how much storage we had in just a studio space. We didn't feel cramped at all.
The internet quality was great and we were able to upload our Youtube videos while there in just 30 minutes! Most places take several hours so if you need reliable internet this is a perfect place for those who work online.
There were extra pillows and blankets.
There was a washer and a drying line outside.
There was a blender! We loved making smoothies everyday with all the fresh fruit on the island. The blender was even able to blend frozen bananas quite well.
We liked being able to watch a movie in bed as the TV is set-up so you can see it from the couch or bed.
The location is great as it is set a short walk from old town (about 30 mins) and also right near the LIDO pools. You are really in a great spot to get around.

Some things you may want to know for your stay:
The kitchen is small but totally workable. I love to cook so I had to learn how to make more minimalistic meals. Not a big deal but just something to note.
The hot water, like most places here on the island, doesn't last long so be sure to time your showers if you have a partner staying with you so that you do not take them back to back. We just alternated showering 30 minutes between each other and doing laundry later in the day so it wasn't a big deal. But just keep this in mind.
Parking is TIGHT. I personally couldn't have parked here but my husband did just fine. If you plan to rent a car just know that this is typical everywhere on the island.

In all, we loved our stay and would 100% stay again in the future. Thanks Luisa!
Neighborhood
You are in quite a busy area on a main street. It's not too loud but you do hear cars and people from the balcony. It's located where all the resorts and hotels are along with restaurants and grocery stores. It's very walkable.
Recommended places nearby
Lido pools, Boutique Lido has great baked goods and they are super nice and has outdoor seating, the Supermarket next door has everyday items you may need, Vegan World is close by as well.
Bewertet am: 16.12.2023
Length of stay: 15 Tagen
Tenant photo
Everything met our expectations, and we enjoyed our stay at this apartment. The apartment is cozy, clean, and quiet with a spacious terrace. Also, the free parking in the apartment complex was a very nice bonus. I want to note the good Internet, which was enough for remote work. The host was very friendly and attentive.
Neighborhood
The neighbourhood location is perfect! There are a lot of restaurants around there, a hypermarket Pingo Doce and Lido bathing complex is 6 minutes away by walk. Forum Madeira mall and natural swimming pools Doca do Cavacas are approx. 25 minutes away by walk or 7 minutes away by bus.
Bewertet am: 20.08.2023
Length of stay: 21 Tagen
Avatar
The apartment seemed to look nice on initial arrival, and so we thought we’d have no problems, the location is also great. But unfortunately this provided to be a very uncomfortable stay, and led to a lot of frustration and sleepless nights. Firstly, there is no AC in this apartment. I had known this and contacted the landlord to confirm and she comforted me by telling me that there is a big fan above the bed which keeps the room very cool. I thought I’d be fine, being as Madeira doesn’t get ridiculously hot due to it’s geographical position, but oh how I was wrong. The room was always so horrendously hot, it would always be warmer than it was outside and me and my partner could never sleep nor fully just relax in the apartment as it was so uncomfortable. It got to the point of being unbearable where we had to buy ourselves an extra fan to try mitigate the terrible heat that this apartment trapped in- it was cooler outside than it was inside all the time. We would often be covered in sweat, and eventually, the heat became so bad we started spending some nights at my partners parents house in Madeira. This apartment was a burden to us and to them…disgraceful.

Secondly, the natural light was such a big issue for me. I could never have one sleep where my body wouldn’t be disturbed by the natural light, so I never was able to have one night of continuous sleep here (+ the heat as explained above). As the landlord likely wanted to keep costs down for them, instead of thinking about the basic needs of their tenants, as well as no AC, there were no fitted blackout curtains. Just two blinds that were set so far from the window all the light managed to enter from the gapping sides, and a flimsy, sheer white curtain which was set in front of the large glass double door that led to the small terrace, so so much light just poured in as soon as the sun rose at 6am. Furthermore, the blind had been poorly fitted and if we went to just open the window to try lessen the boiling hot apartment, the blind would fall and every time we would have to fix it. It became a nuisance. We had to take matters into our hands again, by using a blind that they had hidden behind a cabinet and draping it over that curtain pole. It didn’t do much but we had to try something.

Thirdly, the hot water. When we went to have a shower, obviously one would want to take a lukewarm shower, not an ice cold one for 30 mins to wash their hair, or shave etc. The hot water just ran out after 30mins leaving me or my partner, to have to have a cold shower. So we had to start taking shorter showers, when we had been at the beach or out all day and just had wanted to come back to a relaxing shower. That was not an option at this shit show of an apartment!

Finally, the landlords attitude when faced with having to take care of their tenants. It was awful. On my last night, our keys had been left in the apartment and the door had been shut and locked itself (as it locks automatically) as we went for dinner with my partners parents at around 9pm-10pm. We realised as we left the apartment building neither of us had the key, and so we called Lucia the landlord. She was talking over me as I was trying to politely explain what happened, but I gave her the benefit of the doubt and blamed it on poor connection as she isn’t even in Madeira she is in South Africa, so no where near to properly assist to her tenants if need be. However when she did eventually listen to my problem, I was met with such a rude and, dare I say, bitchy tone, as she said she won’t do anything about it, regardless of the fact we had a flight the next morning at 7am, as the other woman who also assumed responsibility of the apartment and lives in Madeira, was asleep and she reused to wake her and said we’d just have to miss our flight as there is nothing she would do about it. After my polite plead for help, my partner had to use a more firm tone with her, in which she finally agreed to call the other woman to give us the spare set of keys she had. So we drove there, got them, and all was sorted- however, again lack of concern for tenants was apparent as they had not left any spare keys anywhere near the apartment.

So this whole stay was just not a peaceful experience, it was so problematic. From the hot temperature due to no AC, the flooding in of natural light at 6am due to poor efforts to install proper blackouts, to sleepless nights, and the rude/ unprofessional attitude of the main tenant Lucia…I would 100% never stay here again. I should note the apartment building itself had maggots just running around on the ground floor, and there was a crushed dead one on the elevator door- think it sums up the stay pretty well. Thanks.


LANDLORD'S REPLY:
Thanks for your comments and feedback. A few things were out of my control eg the uncharacteristic heat wave in Madeira that broke new temperature records. An aircon has not been needed in the past due to the normally moderate climate, but we will look at investing in this in the future. The unusually high temperatures probably also contributed to the maggots you saw, as the block is always kept in a very clean state. I will bring this up with the body corporate though.

I apologize if I was abrupt in the middle of the night, but I was caught off gaurd. We now have procedures in place if this happens again in the future.
Neighborhood
Safe, friendly, just late at night you get druggies roaming around so heads up.
Recommended places nearby
Ponta de sol
Bewertet am: 23.07.2023
Length of stay: 1 Monat
Tenant photo
We had an amazing stay at this apartment. It's bright, clean, and quiet, with all the necessary amenities for a long stay. The location is fantastic, with parks, the Lido promenade, natural baths, a supermarket, and restaurants all within walking distance. Luisa is a hospitable and helpful host who is quick to respond. Highly recommended!
Bewertet am: 16.06.2023
Length of stay: 15 Tagen
Tenant photo
I thoroughly enjoyed staying at this apartment. A home away from home during my time in Madeira. The bed was comfortable, apartment gets a lot of natural light, and is fitted with all amenities. My only wish was for there to be cleaning supplies, and pegs for the laundry. Otherwise everything was great!
Neighborhood
The hotel district is full of great restaurants and the mall just a 20 minute walk away. Also a nice walk to the centre of Funchal
Bewertet am: 22.05.2023
Length of stay: 19 Tagen
Tenant photo
Luisa was a splendid host and our stay was seamless and enjoyable. The apartment is located extremely conveniently and is comfortable to live in.
50+€/night is a great price for hotels and short stays but for a flat, it's still quite high.
Still, we're happy. Thank you, Luisa & Irene!
Bewertet am: 22.02.2023
Length of stay: 18 Tagen
Tenant photo
Lovely apartment recently renovated. There is a balcony overlooking the banana grove and the ocean. Great location with many restaurants, bars and grocery stores nearby. Fast and stable internet. The hostess was very welcoming, helped us with our requests. I recommend.
Neighborhood
Main street with many bars and restaurants, no problems with public transportation
Bewertet am: 08.01.2023
Length of stay: 2 Monaten
Tenant photo
Apartment is renovated and clean.
Luisa helped a lot by accepting my booking in very short period of time.
Neighborhood
Very good location.
Lots of restaurants nearby, Lido pools and promenade.
Two big Pingo Doce supermarkets and a several small Spars in a 15 minute walk.
30 minutes walk to Funchal center.
Aerobus stop is near the building.
Recommended places nearby
Forum Madeira mall and Pingo Doce canteen inside.
Lido promenade.
Bewertet am: 24.10.2022
Length of stay: 14 Tagen
Availability of the offer
Check the available dates for this offer
Last updated 12 hours ago
Über den Besitzer
Luisa S. 4.5
On Flatio since August 2021
Neighborhood hero
Experienced host
My name is Luisa and I have been renting properties to tenants for more than 4 years now. My daughter Bianca helps me, so sometimes you will be in contact with her.

My daughter personally designed and fitted the interior of the flat.

If you have any questions or need any help, you can reach me really easily.

I have a flexible work schedule, which makes it easy for me to help tenants when needed.

Mehr über den Besitzer
Haben Sie Fragen?
Sind Sie sich nicht sicher, benötigen Sie mehr Informationen? Schicken Sie Ihre Fragen direkt an den Besitzer

Luisa usually responds to messages within 9 hours .

Wo Sie wohnen werden
Wohnungsumgebung besichtigen
Parkmöglichkeiten
6 Minuten
Öffentliche Verkehrsmittel
3 Minuten
Nachtbus
3 Minuten
Lebensmittelgeschäft
3 Minuten
Bar
3 Minuten
Restaurant
3 Minuten
Krankenhaus
5 Minuten
Notdienst
5 Minuten
Apotheke
5 Minuten
Frequently asked questions for this offer
Was passiert nach der Resevierung der Wohnung?

Nach Absenden des Reservierungsantrags erhält der Besitzer eine Nachricht, dass Sie sich für die Wohnung interessieren. Von diesem Moment an hat der Besitzer 24 Stunden Zeit Ihnen den Antrag zu genehmigen oder abzulehnen.

Die Wohnungsbesitzer werden sich vor allem für Ihr Profil interessieren. Deshalb ist es gut, alle nötigen Informationen anzugeben, ein neues Foto beizufügen, oder sogar ein Video aufzunehmen. Damit gewinnen Sie für den Besitzer an Attraktivität und dieser genehmigt Ihre Reservierung mit größerer Wahrscheinlichkeit.

Wie ist die Standardausstattung der Wohnung?
Alle Wohnungen bei Flatio sind persönlich von unserem Auditor geprüft und müssen bestimmte Standards erfüllen. Wir erfordern von den Besitzern komplett möblierte Wohnung und die Bereitstellung sauberer Bettwäsche und Handtücher für jeden neuen Mieter.
Was ist eine mittelfristige Vermietung?
Mittelfristige Vermietungen sind für 1 bis 6 Monate. Die meisten Besitzer vermieten langfristig oder nur für ein paar Tage. Eine mittelfristige Vermietung ohne Flatio zu finden, ist jedoch meistens nicht so einfach.
Kann ich den Mietvertrag vor der Reservierung der Wohnung durchlesen?

You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.

Dank der Vermittlung des Mietverhältnisses über FLATIO brauchen Sie keine Angst zu haben, dass der Vertrag für Sie ungünstig wäre. Unsere Verträge sind so geschrieben, dass Sie in Ruhe und ohne jegliche Sorgen wohnen können! Einige Besitzer bevorzugen ihre eigenen Verträge, die aber so gestaltet sind, dass sie unseren Bedingungen entsprechen.

Kann ich meine ausgewählte Unterkunft persönlich besichtigen, bevor ich den Mietvertrag unterschreibe?

Ihre Zeit ist kostbar. Aus diesem Grund haben wir unserer Plattform eine virtuelle Besichtigungsoption hinzugefügt, damit Sie einige der auf Flatio gelisteten Mietobjekte bequem von zu Hause aus sehen können.

Wenn für die von Ihnen gewählte Unterkunft keine virtuelle Tour verfügbar ist, können Sie Kontaktieren Sie den Vermieter und fragen Sie ihn, ob er bereit ist, Ihnen eine persönliche Führung durch die Mieteinheit zu geben.

In the event that you move in and the rented accommodation doesn't match the information on Flatio, let us know as soon as possible!

If the conditions for the withdrawal are met and the landlord can't fix the issue immediately, you have the option to withdraw from the lease agreement with a full refund. We'll also actively help you find an alternative accommodation and remain by your side until everything is fully resolved.

You can read the conditions and all details about our Move-in Guarantee in this article of our Help Center.

Welche Zahlungsmethoden kann ich benutzen?
Bei FLATIO können Sie auswählen, welche Zahlungsart Sie verwenden wollen. Sie können mit Karte bezahlen, über GoPay oder mittels Banküberweisung - Sie wählen einfach aus, was für Sie am bequemsten ist!
How can I cancel my reservation?

How you can cancel a reservation varies depending on what stage the reservation is in.

Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!

However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.

Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).

6 Gründe sich für dieses Angebot zu entscheiden
Keine persönlichen Besichtigungen mehr, kein Stress und keine Enttäuschungen! Das gesamte Prozedere lösen Sie sofort.
Wir haben für Sie persönlich diese Wohnung und ihren Besitzer geprüft.
You get Flatio support for the whole duration of your rent.
Lesen Sie den ganzen Wohnvertrag noch vor der Reservierung.
Die Zahlung ist vollkommen sicher. Sie können auch mit Kartebezahlen.
Im Vergleich zu Immobilienbüros sparen Sie durchschnittlich € 500,-.
FAQ
Was passiert nach der Resevierung der Wohnung?

Nach Absenden des Reservierungsantrags erhält der Besitzer eine Nachricht, dass Sie sich für die Wohnung interessieren. Von diesem Moment an hat der Besitzer 24 Stunden Zeit Ihnen den Antrag zu genehmigen oder abzulehnen.

Die Wohnungsbesitzer werden sich vor allem für Ihr Profil interessieren. Deshalb ist es gut, alle nötigen Informationen anzugeben, ein neues Foto beizufügen, oder sogar ein Video aufzunehmen. Damit gewinnen Sie für den Besitzer an Attraktivität und dieser genehmigt Ihre Reservierung mit größerer Wahrscheinlichkeit.

Wie ist die Standardausstattung der Wohnung?
Alle Wohnungen bei Flatio sind persönlich von unserem Auditor geprüft und müssen bestimmte Standards erfüllen. Wir erfordern von den Besitzern komplett möblierte Wohnung und die Bereitstellung sauberer Bettwäsche und Handtücher für jeden neuen Mieter.
Was ist eine mittelfristige Vermietung?
Mittelfristige Vermietungen sind für 1 bis 6 Monate. Die meisten Besitzer vermieten langfristig oder nur für ein paar Tage. Eine mittelfristige Vermietung ohne Flatio zu finden, ist jedoch meistens nicht so einfach.
Kann ich den Mietvertrag vor der Reservierung der Wohnung durchlesen?

You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.

Dank der Vermittlung des Mietverhältnisses über FLATIO brauchen Sie keine Angst zu haben, dass der Vertrag für Sie ungünstig wäre. Unsere Verträge sind so geschrieben, dass Sie in Ruhe und ohne jegliche Sorgen wohnen können! Einige Besitzer bevorzugen ihre eigenen Verträge, die aber so gestaltet sind, dass sie unseren Bedingungen entsprechen.

Kann ich meine ausgewählte Unterkunft persönlich besichtigen, bevor ich den Mietvertrag unterschreibe?

Ihre Zeit ist kostbar. Aus diesem Grund haben wir unserer Plattform eine virtuelle Besichtigungsoption hinzugefügt, damit Sie einige der auf Flatio gelisteten Mietobjekte bequem von zu Hause aus sehen können.

Wenn für die von Ihnen gewählte Unterkunft keine virtuelle Tour verfügbar ist, können Sie Kontaktieren Sie den Vermieter und fragen Sie ihn, ob er bereit ist, Ihnen eine persönliche Führung durch die Mieteinheit zu geben.

In the event that you move in and the rented accommodation doesn't match the information on Flatio, let us know as soon as possible!

If the conditions for the withdrawal are met and the landlord can't fix the issue immediately, you have the option to withdraw from the lease agreement with a full refund. We'll also actively help you find an alternative accommodation and remain by your side until everything is fully resolved.

You can read the conditions and all details about our Move-in Guarantee in this article of our Help Center.

Welche Zahlungsmethoden kann ich benutzen?
Bei FLATIO können Sie auswählen, welche Zahlungsart Sie verwenden wollen. Sie können mit Karte bezahlen, über GoPay oder mittels Banküberweisung - Sie wählen einfach aus, was für Sie am bequemsten ist!
How can I cancel my reservation?

How you can cancel a reservation varies depending on what stage the reservation is in.

Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!

However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.

Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).

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