I would like to say that all the customer services staff are friendly and helpful. However, if I have to solve a slightly more complicated case, it is already long and nerve-wracking. I have the feeling that many times they don't even answer what I asked. I don't think I need to keep in direct contact with your insurance company AXA, also because they ask for a long and repetitive description of the case. The last guest, Mr. Antal Thomas, caused a lot of damage to the apartment, I have already described the story of the stained tablecloth about 10 times, but there is still a long form to be filled out, this was perhaps the smallest damage among the others.I think it is much better to ask for a deposit and deal with the damage with the tenant than with Axa and Flatio. So it's annoying and discourages working with Flatio. If it weren't for this long and nerve-wracking administration, your site would work quite well.
01.09.2024•Budapest
Ester G.
Host
Nic. Je to super..
01.09.2024•Prag
Lucas D.
Guest
Just the simplicity.
06.08.2024•Prag
James J.
Guest
The Flatio platform is simple to use and requires no deposits or down payments. This, I believe, is the most important consideration when it comes to digital nomad accommodations.
01.09.2024•Budapest
Vincent L.
Guest
Excellent and easy to use platform.
01.09.2024•Valencia
Zsolt U.
Guest
Minden korrektül működött
01.09.2024•Budapest
Alena T.
Guest
Transparency of payments was great. I don't like that you have to clean whole house when you leave as it should be in the price and I never clean like professional cleaners. Also when you have early flight, you can't wash sheets or towels. Because of that I got lower ranking from previous owner(
01.09.2024•Las Palmas de Gran Canaria
Pablo M.
Guest
Quality-price of apartments. Guarantees.
01.09.2024•Prag
Andres G.
Guest
Nice selection of locations. It would be nice if you made it clearer what payments are due and when. A simple schedule of payments would be better than a box that says “payments due”.
01.09.2024•Sesimbra
Jesse S.
Guest
easy booking! cheaper than airbnb
17.07.2024•Budapest
Eira W.
Guest
The information is very clear and it’s good that you don’t have to pay a fee for making a request for example. The security for tenants in case the property would not live up to expectations is also o good addition!
01.09.2024•Valencia
Andrew G.
Host
Smooth process overall!
31.08.2024•Prag
Claire N.
Host
Very organised, great customer service, fair and competitive rates. I have already recommended you to several people. The only think I hope is that we can use you in our home town or Portsmouth (UK) and also Belgrade eventually? Do reach out if you think that would work?
31.08.2024•Budapest
Paulo C.
Host
Gosto da disponibilização de contrato pre-formatado; Deveriam divulgar e publicitar mais a Flatio em Portugal
31.08.2024•Vila do Conde
Eva H.
Host
Bylo by mozne zmenit v nastaveni Flatia misto pocet dnu pocet noci? A take nastaveni poctu osob: Cena 1 osoba/ noc + cena za 2.osobu/ noc+ cena za 3.osobu/noc + cena za 4.osobu/ noc...
31.08.2024•Prag
Hernán O.
Guest
It's the second time I use Flatio. Excelent experience.
31.08.2024•Prag
Zita D.
Guest
It worked well! We had some payment problems at the beginning, still not sure why. But everything turned out great.
01.09.2024•Prag
Matthew B.
Guest
Perfect
31.08.2024•Prag
Amrit Kiran S.
Guest
Prompt and hassle free. Not bureaucratic
31.08.2024•Lissabon
Januario L.
Guest
great price paid
31.08.2024•Aroeira
Katerina G.
Guest
Nyni mam pri rezervaci bytu problem s expresni platbou. Nelze zvolit platbu kartou, pouze kryptomenou, coz je velika komplikace, kdyz musite zaplatit do 24. hodin.