Flatio - Monatliche Vermietungen mit menschlicher Note

Katalin B. Host

1. Decrease the 15% service charge imposed on rates to tenants. With the 9% commission together, it's the industry's highest 2. Don't block the property calendar in case of a new reservation request until the Tenant hasn't paid. In many cases they don't finish the reservation and our calendar was blocked for 24 hours without any refund

02.11.2023 • Budapest

Conor O. Guest

Flatio should take more care to check out or examine an apartment that is listed on their site. The previous apartment I rented was filthy. Photos alone don’t tell the real story. Also, you charge for days not nights. I rented two places back to back and it resulted in my having to pay for another night to bridge between the two rentals. I found that to be very unsatisfactory

01.11.2023 • Palafrugell

Jon S. Host

Reduce or eliminate the commission charged to the landlord. We are providing you with the product, therefore without us you wouldnt have a business. Charge the commission only to the tenant

01.11.2023 • Lagos

Otakar Z. Guest

This is the only experience I have with Flatio. The compensation for the problems was not adequate. The offered me some voucher for the furture accomodation, but they know that I will not use it anyway.

27.10.2023 • Prag

Abbas M. Guest

Airbnb refunds all the payments, but you don't or give as vouchers!

27.10.2023 • Santo António dos Cavaleiros

Mariia K. Guest

Поддержка работает хорошо, но ждать сутки в критических ситуациях для ответа - очень долго, особенно, если арендодатель просто не выходит на связь или заселяет не туда, а вы все оплатили заранее еще и внесли депозит.

09.10.2023 • Salou

John P. Guest

I don't understand how it works! I am hoping that the owner now gets in touch with me!

26.10.2023 • Lissabon

Alex G. Guest

It's hard to give a rating before I am even able to book an apartment.

22.08.2023 • Lissabon

Tobias F. Guest

the site is a bit slow

22.10.2023 • Valencia

John K. Guest

Insgesamt zu kompliziert, ein langer sehr juristisch anmutender Vertrag, die vollen Kosten sind zu Beginn nicht transparent, erst im letzten Moment des Buchungsvorgangs, die Reinigung des Apartments war nicht inkludiert, was für Feriengäste ein "Must" ist... das geht über andere Plattformen leichter...

18.10.2023 • Cascais

Bori H. Guest

Not pleased at all, the landlord just kept promising things, flatio offered a discount voucher. I would need a refund and much better promises (like finding me another place if my current one is not good enough) to change my mind dabout the company.

24.09.2023 • Budapest

Andrew P. Host

I’d like to get confirmation of payment as soon as reservation made. Inbound emails don’t result in bookings. Not enough certainty month to month to make this better than full time renting

16.10.2023 • Prag

Terry G. Guest

We haven’t booked anything yet

16.10.2023 • Funchal

Michał P. Guest

Too pricey

15.10.2023 • Prag

Peter H. Guest

Neni moznost napsat primo majiteli bez rezervace.

15.10.2023 • Prag

Saul S. Guest

The fact you charge in two times when booking for a month is very annoying (30 days first and then one day)

13.10.2023 • Charneca de Caparica

daniela t. Host

Slow to respond and do not screen the potential tenants for bad behaviour. Down a legal black hole on getting damaged compensated. What is this thing about printing documents for tenants when they check-in or check-out as a measure of what responsibility you have?!

02.10.2023 • Prag

Evan B. Guest

I would say the service worked well, however it is overpriced. Paying roughly 400 Euros for a contract and discovery of buyer and seller is not a good deal.

05.09.2023 • Funchal

Evan B. Guest

I have not fully used the service yet so I am not in a position to provide a good review.

27.06.2023 • Funchal

Renáta D. Host

There should be an option for paid promotion for those who want to appear on the top of the list. 15% for utilities is still a lot, beyond reasonable.

01.10.2023 • Budapest