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Petr G.
Dezember 2022
Petr stayed 16 days in Budapest
The apartment is okay for the stay but definitely not great for people who need a higher temperature.

+ Fast and smooth communication
+ Cooking
+ Great position
+ Comfortable bed
+ Large shower
+ 2 WCs
+ Big bathroom with lots of places for stuff

There is only floor heating, it is not working everywhere (the kitchen is really cold!) and if you want to raise the temperature in the room, you have to turn the heating on for a long time at a high temperature.

Chairs are bad if you need to work, they make you sit really badly due to their shape.

There is not enough light (only 1 window for both floors).
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Danila Z.
Dezember 2022
Danila stayed 1 month in Prag
The owner of the apartment turned out to be very slippery in communication. After moving in, she slipped me a second contract, which was not negotiated (Please pay attention to this administration of flatilio). There were two of us, the owner of the apartment has remote access to the heating control and SHE JUST TURNED IT OFF!!!, which made my brother and me sick for 8 days. Also, the owner of the apartment promised a second pair of keys, but just ignored us. For people who is gonna live here don’t sign any contracts the landlord try to give you!!! You already signed the flatilio contract and that is enough. Administration of Flatilio keep control of your landlords!!! The flat itself is 7/10, but only for summer period, but better for you not to deal with this landlord

LANDLORD'S REPLY:
Danila’s review is full of lies. The truth is that he is a problematic tenant, which is proven by bad review from other landlord as well as the fact that he is on the list of "Unreliable tenants".

The communication with Danila was terrible - since he was not responding to my messages, I had to reach out to Flatio support and emergency line to help me dealing with all the problems that were raised.

I did not "slip him a fraud second contract" - in fact I asked him to sign an official handover protocol provided by Flatio (a standard document for record-keeping of the handing/taking over of an apartment typical for mid/long-term rents that protects both tenant and owner). After Danila came up with excuses why he could not sign it, I had to reach out to Flatio support, who also asked him to sign it (unsuccessfully).

Neither did I turn the heating off. In reality, Danila put the heating on 35°C, while refusing to take the responsibility for paying unforeseen bills. After consulting with Flatio support, I was left with the two options - either Danila sign the handover protocol (which he refused), or I limit the heating to standard 22°C in order to prevent the extra charges.

After all these troubles, Danila left the apartment before check out time agreed via contract, leaving it messy and damaged. Overall it was a very stressful and unpleasant experience to deal with such a tenant, which I do not wish for any owner.
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Kristin W.
Dezember 2022
Kristin stayed 15 days in Funchal
This particular property was too loud for me due to the proximity of traffic, restaurants, and a construction site. However, the landlord moved me to a quieter property within 24 hours of check-in at no additional cost and I was very happy there. It was clean, safe, comfortable, with fast internet. All-around good experience.
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Nikita B.
November 2022
Nikita stayed 1 month in Prag
Good apartments in general, nice location, stylish interior. Bu flat was no so clean. And main issue: this flat was available up to 3 months, but after we check in, we cannot extend it to 3 months, only for 30 days more. We have to find new offer and moveout.
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Matteo F.
November 2022
Matteo stayed 1 month in Warschau
The apartment was very dirty when I entered, almost all dishes still a little bit dirty, I even found food on the floor. Hair everywhere. Towels were also dirty.
Wifi was so bad it was not usable. The landlord tried to help contacting the wifi operator but it didn't solve anything.
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Jakub K.
November 2022
Jakub stayed 1 month in Prag
Huge minus:
The parking place in the underground garage included in the offer was not available. The fee for the above-ground municipal parking was 520 EUR... There was no action from the host to solve the problem...

Big minus:
The double bed is made up of two separate mattresses so there is a hole in the center of the bed.

Minor minuses:
The mattresses are very soft, so if you like hard mattresses you will find it difficult to sleep.
A large part of the wardrobe was occupied by two broken chairs.
No desk to work at.
The ventilation system is quite noisy at night.

Big plus:
The apartment building is very nice and in a good neighborhood. Access to public transport is perfect.

Huge plus:
Large, spacious bathroom to a very high standard.
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Zowie H.
Oktober 2022
Zowie stayed 16 days in Porto
LOCATION: Flat is located on a very busy road, it's not as quiet as described because it is located on a very busy road. If you don't close ALL the window, you will hear a lot of traffic noises.

CHECK-IN: Self check-in, owner will send a clear instruction, very easy check in, feel safe too.

CLEANNESS: I find this a big problem. When I checked in, the floor has a lot of small hairs, I also found some hairs on the bed linens and pillows even though they seem washed. I texted Marcelo the landlord and he asked the cleaner to come change the bed linens. Then I also found the towels are not clean, same issue with some very small hairs and some dirty stuff that I do not want to describe. I didn't use them all all. I also washed all the bath towels again just to be sure. The bathroom sink was a bit blocked (which was ok to use but I need to wait for the water to go down which is a bit annoying). I also found the kitchen not very clean. I need to wipe the surface again myself. (I am being very honest here, I also took pictures if any party doubts the truth of my review)

EQUIPMENT: There's enough equipment for staying here, like iron board, clothes horse, basic cooking equipment etc. However there's nothing provided for kitchen cleaning, no washing liquid, no soap, no hand wash, nothing. I need to contact the landlord again to get them. Dishwasher is super dirty and it's broken. I also reported it to the landlord. There's no hoover, only a broom, the toilet seat cover is broken, and the light when you enter the apartment is also broken, but these don't bother me too much.

VIEW: Apartment is on the 4th floor, very nice city and mountain view, you can also see a bit of the river. If you look down you can see the busy traffic, I love watching traffic police man guiding the traffic, it's fun to just observe the city in this way. :)

SLEEP: I need to close all the windows to be able to sleep, but then there's no airflow, so I have to keep the fan on all the time. but I guess a good location means noisy road, it didn't bother me too much.

WORK&LIFE: It's a perfect place for a short stay, the apartment is small but has everything you need. However if you are a digital nomad and want to work while travelling, you might need to think about bringing some of your own equipment, there's no dedicated workspace, but I managed to use pillows for a back support ;)

CHECK OUT: It's the same as check in, very easy, the landlord will tell you where to keep the key etc. However when I was about to leave the apartment, the building was locked for some reason and the landlord didn't give me the key to open the door to the building.. I was locked for about 20 min and luckily someone in the building helped me open the door. It's a bit dangerous as there's a chance I would miss the flight. According to the landlord this door never locks, but I guess it's safer to give the tenant the key just in case this happened. Maybe I was just not lucky :(

LANDLORD: Marcelo is very nice, quick response, and very helpful for everything, also provided good restaurants nearby. Tthe only issue is he was travelling in Brazil and when I checked in the wifi provided in the apartment was wrong which caused me a delay for a work call, but he replied me and provided me the information as soon as he got up, which was appreciated! Even though there's issues here and there in the apartment, Marcelo is willing to try his best to solve it for the tenants. I believe he will fix all the issues in the apartment soon.
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Denis F.
Oktober 2022
Denis stayed 2 months in Funchal
Teresa and her partner Andre are the worst hosts ever. I've never experienced anything like this in my entire life. I read other reviews and I don't understand how come is that possible.
In July I rented the apartment for 1 year starting from 11 September. I was able to come only at September 14th and I warned Andre more than a month before that. However, when I called Andre from the airport after the aircraft has landed, he said the apartment is not ready and I should spend 1 day in a hotel. Imaging hearing this when you just landed after 10h flight with wife and 9months old baby and no one told you anything beforehand + I paid for all the days from 11th to 14th..
The apartment advertisement has 'garage included'. however, Andre tried to charge me for that. I contacted Flatio support but Andre just told me face to face that he doesn't care.
Then, suddenly, it turned out that I am breaking rules. The cleaning ladies made photos of the apartment when I was gone with baby's toys over the floor, 2 dirty plates on the table and 1 folded diaper on the floor. Turned out that's against rules and they cancelled my contract. As I have a small baby, it was very uncomfortable to me to look for a new apartment so I said I'll follow their rules but they didn't listen.
I know at least 3 more cases when Teresa and Andre were trying to cut the corners cancelling the contracts of the tenants under ridiculous reasoning.

As for the apartment, the bed is too small for 2 adults. It's the cheapest bed I've slept on. It's 110cm width and ~185cm length. The couch is so small and uncomfortable that you can't even watch the tv while sitting on that thing. This is a corner flat and the neighboring building is pretty close. Some guys are listening unbearable techno music there literally every day (at least not at night).

A few good things like location and space mean nothing comparing to the flaws and personal experience.
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Mike F.
Oktober 2022
Mike stayed 1 month in Lagos
Great location but feel I have to be transparent about my stay. The landlord was staying in the property while I was there, along with his child and dog a few days. This isn't what I expected, and lost a few nights' sleep as a result of being a light sleeper.

I also ended up moving out early and losing €400+ after being assured by the landlord (not B Maria M.) that it would be filled quickly and I could therefore get a partial refund.

I also advise against using Flatio as their communication and service were terrible.
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Andrii D.
Oktober 2022
Andrii stayed 10 days in Funchal
Good place near ocean, but requires some changes inside; also description must be updated.
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Kifah E.
Oktober 2022
Kifah stayed 15 days in Budapest
It was a good place to stay close to the center, lots of bars and restaurants close by.
We had a situation in the apartment, the sink faucet was old and stop working flooding the bathroom, Andrea took care of it, but it wasn't really confortable to be there while it happened.
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Sarah A.
Oktober 2022
Sarah stayed 1 month in Funchal
Definitely check functionality of all items when first entering residence. Owner / reps don't check in between guests and conflicts can arise if everything isn't recorded at the moment of move in. I made that mistake here being overwhelmed with a sick infant and visiting mother, and it lead to tensions at move out when a lamp that was never functional was attributed to my stay. Live and learn!

LANDLORD'S REPLY:
We do check the functionality of all the equipment after every tenant leaves and we do have to query at times. All we did do was query and check with the tenant and she wasn't made to pay anything, we were just checking with her. 99% of times all is left in order, so this is rather the exception than the rule.
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Paulina M.
September 2022
Paulina stayed 2 months in Budapest
The place was well located and had all the amenities. We arrived to a place that you could tell hadn’t been cleaned for a while (dust and cobwebs in many places) but overall we were satisfied with the experience.

Though during our stay we were satisfied with communication with our landlady, after checkout we were met with abuse for allegedly living in squalor and being dirty people according to photos of incredibly minor smudges from cleaning products. We raised no issues when arriving ourselves to a place that appeared not to have been thoroughly cleaned with dust, cobwebs, less than clean baking trays, and black mould in the washing machine, so we sorted these problems ourselves. The landlady’s abuse after checkout from a long stay, in an apparent attempt to extort a €50 cleaning fee from us, was unacceptable and I would encourage anyone to think very carefully about renting here. It appears from reading other reviews this is not the first time this has happened to tenants here. Be prepared to take photos of everything on arrival and before departure, and otherwise deal with a less than understanding landlady.
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Nadine N.
September 2022
Nadine stayed 1 month in Prag
For the price, we expected a bit more. There’s no microwave or blender. We received a fan in one room but not the other (the landlord later fixed this after we requested one), and there were only 6 hangers in the closet (also fixed when requested). The towels were old and had holes on them. Worst of all, there were little bugs (looked like tiny cockroaches) everywhere (ceiling, floor, and inside the bed covers). There were also tons of silverfish in the bathroom. The worst part was that the communication with the landlord was not good. When a window broke during a rainy afternoon, he took 5 days to repair it, and there were glass chards hanging making it impossible to open the window the entire time. It was very HOT that week,, and we didn’t get the fan for 5 days so the room was unbearable during that time. The landlord blamed us for the window breaking, even though we explained that it happened suddenly when we weren’t expecting it at the beginning of the storm, and my friend was harmed by the glass while she was laying in the bed. It was so hot, there was no way to be in the room without opening the window. We closed it as soon as we could but unfortunately, it was too late. Where we come from, windows have to be storm resistant and don’t have thin sharp glass like this, as it is a huge danger. In our country, if a window breaks like this (storm or not) it’s poor manufacturing and negligence on the part of the property owner. The landlord seemed to lack empathy for us and blamed us for his window breaking even though we explained all of the above. He said it’s common sense window glass shatters, not to us! Next you’re going to tell me doors break if you slam them 🙄 I found it incredibly ridiculous that after paying over $2,600 USD for this apartment, he tried to charge us for a $40 window repair after we had medical expenses from the accident. It’s a shame that management is so unkind as it is a nice apartment.
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Mateusz B.
September 2022
Mateusz stayed 15 days in Funchal
+ modern & clean
+ good communication
+ nice bathroom
+ spacious apartment
+ average internet speed
+ coffee machine, toaster

- short bed (1.8m) with hard, not comfortable mattress and pillows (I didn't get well sleep)
- noisy neighborhood (loud techno music & cars)
- kitchen equipment deficiencies: blunt knife, missing pot lids
- you will have to buy dishwasher & laundry capsules/powder
- host will need 100 EUR deposit from you (against the Flatio rules), but you will get it back
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Jacquin L.
September 2022
Jacquin stayed 2 months in Budapest
The apartment is clean, but the air conditioning doesn't work. The shower is clogged.
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Kristína H.
September 2022
Kristína stayed 2 months in Prag
Samotná izba, v ktorej sme bývali bola v poriadku. Horšie to už bolo so spoločnými priestormi. V kuchyni nešla umývačka a málo ukladacieho priestoru mi zťažovalo varenie. Navyše, v kuchyni nie je ani okno (iba malé do stupačky), takže sa výpary nedali vyvetrať. WCko bolo v pohode, kúpeľna tiež (aj ked tu by sa tiež zišlo viac odkladacieho priestoru), sušička tiež nešla, nakoľko bola pokazená. Úprimne, za tú cenu by som si radšej našla bývanie ďalej od centra, ale pre niekoho, kto vyslovene chce bývať v centre, je to dobrá lokalita.
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Angela C.
September 2022
Angela stayed 16 days in Budapest
The apartment is at a convenient location, ideal for a short stay with light cooking.
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Michal P.
September 2022
Michal stayed 1 month in Prag
Byt je inzerovaný jako klidný, ale my jsme asi měli smůlu na spolubydlíci v domě - hlučnost, zákrok policie při hádce partnerů atd. Jinak byt odpovídá fotografiím.
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Maryna B.
August 2022
Maryna stayed 2 months in Prag
The flat is a good choice for whose who just need a place to sleep. It's location is great, but it's very noisy. Trams and cars are just under the windows. Besides, it's the last floor and it's very hot in the summer. Be careful with the door - it has super lock that may decide not to let you in.

The flat has everything for the life - dishes, furniture, etc., but it doesn't feel like home. Everything is old, linens are terrible, windows are broken. I couldnt stay more than a month
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Dominic B.
August 2022
Dominic stayed 2 months in Prag
Quick advice: DO NOT RENT THIS FLAT.

The flat is well located, but that's unfortunately the only good point. Our stay has been very unpleasant.
- There was dust all over the place when we arrived.
- So many essential items were missing and were still missing when we left 2 months after even though we asked for several times.
- We had an extra set of keys more than a month after we arrived.
- We had to reach Martin's colleague so many times before we get services.
- Martin was absolutely non-reachable. We sent him a message informing him about the flat's issues in the few days following our arrival and never get an answer. When we finally reach him by phone, we talked to an unplesant and rude man who hung up on us two times. He doesn't care about the tenants. He only cares about profits. That's a shame.
- The furniture was so cheap that 3 beds broke during our stay just by sleeping in them. At a certain point, that was dangerous and we get as an answer a threat to pay for the beds while we were sleeping on the floor for weeks.

We paid 5000$ for such an unplesant stay, please do not make the same mistake.
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Maggie D.
August 2022
Maggie stayed 4 days in Lissabon
This is a great shared flat for those needing a private bed and bath without needing private common areas. Located on a busy street in Alameda near the park. This makes it hard to keep the windows open at night if you’re a light sleeper but each room has AC if you need it. The elevator is quite old so I only used it when I checked in and out with my luggage. Stairs have motion activated lights that don’t always detect motion so have your flashlight ready at night. I was room 3 and the bed was a single very firm mattress with a firm pillow. Not my style but might be yours. Very large room with a desk and space to unpack. I recommend double checking with the landlord which shower room is yours if in room 2 or 3 as they are not marked and this caused some confusion while I was there. The landlord was one of the best I’ve encountered in my travels. She was so helpful and accommodating. Very responsive and troubleshooting any questions I had about the flat or the area. She and her husband were on-site one day I was there which was really great. I didn’t stay as long as I’d have hoped due to an uncontrollable AC outage during a heat wave and vacation month (Aug) so it was going to take some time for it to be fixed properly. The landlord was so accommodating to my need to leave for AC and was already working on repairs for next tenant. If I were in need of this type of lodging in the future I’d happily rent. Note: this is not a hotel or private flat. Please remember that as you will hear noise from fellow tenants. Bring earplugs if you need. I also suggest flip flops or similar for walking around the flat and bathrooms. Very clean space but it is public outside your room. This space provides you the basics and If that is all you need then you’ll be happy!
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Anne G.
Juli 2022
Anne stayed 1 month in Caniço
We stayed at the Garajau apartment for 5 weeks in June/July, 2022. Our interaction was mainly with Sylvia who was very sweet and always checked in with us when we saw each other during our stay. We enjoyed spending time getting to know her.
The apartment has a lovely terrace with a view directly out to the Atlantic and the Cristo Rei monument. You can sit at a table and chairs for dining or to work, as well as enjoy lounging in chairs to take in the view and the sun.
The apartment is older and certain areas are in need of upgrading in order to remain competitive with other available units.
The living area is open with a lot of light, sofa, chair, tv(didn’t use), and blue tooth speakers. The internet connection is slow and not conducive to remote work but otherwise functional.
The kitchen is open to the living area, unfortunately, it is not completely functional. The stove top is old and rusted, the microwave is also old and has a very bad odor. I was shocked to see the condition of the cabinets which were not clean with stains that could have easily been removed. There were dirty mugs and cutlery in the cabinets and the drawers. I was unable to cook one meal in the kitchen, including making a good cup of coffee in the morning. The washing machine located beside the kitchen works well along with the drying rack.
There are two nice sized bedrooms with double beds. Linens were provided, each bedroom has a window opening to the terrace area.
There are two hall bathrooms, each older and in need of an upgrade. The walk-in shower is small with a lot of erosion and ugly stuff that just can’t be removed. The 2nd. Bathroom has a tub with a hand-held shower. Do not try to use it hanging from the wall otherwise it may hit you on the head. Also, the tub is very slippery. Be aware, the water pressure is not strong and changes based on what is being used. There was only one bath towel and two hand towels provided, however Sylvia provided an additional set upon request.
If you don’t plan on cooking meals and are looking for a shorter stay then it may be right for you.
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Aleksandr A.
Juli 2022
Aleksandr stayed 15 days in Budapest
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