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Everything in the house was little bit broken or dirty. There was 5 people living at the same time and there wasn't enough room in the fridges and freezers which made cooking really hard. Bed was uncomfortable and wouldn't recommend for longer stay. It was bit hard to communicate with the landlord because she didn't speak very good English. Also she was throwing me out of the apartment in the on the street even I had paid rent for the last day and my flight was leaving in the evening and i had informed her beforehand. Wouldn't recommend this except if you don't find anything else

Room it self was preety dirty once I moved. Other tenants are really nice. Landlord is willing to cooperate.

We book one appartment but they give another one which was dirty. They cancel our keys with no reason. They have stole me more than one rent and they do not want to refound my money, thisis totally imacepgable! Do not remt with them if you want to have a nice appartment and good relationship.

The apartment is well furnished and modern. However, the service is miserable. In my apartment, the flush button of the toilet was broken, the light of the cooker hood did not work and the holder of the shower head was broken. I stayed in this apartment for a month and nothing was repaired. Also, for a week I had no electricity in all the rooms except the bathroom. Apparently a fuse has jumped out. In principle, this can always happen. However, all the reception staff were unable to tell me where to find the fuse box. That's why I had no electricity for 6 days. If you have other problems it is very difficult to reach someone or you will get an answer after two weeks. The communication with the cleaning lady and other tenants is also catastrophic. In my case, the cleaning lady gave the key to my apartment to a foreign tenant and he put all my personal belongings in the hallway. I can not recommend this landlord.

Cuando llegamos el piso se encontraba en un estado que no se podía vivir, la nevera llegó incluso a tener moho. La cama se rompió a los pocos días y ni si quiera respondió el casero. Y nos llegó incluso a decir que no le escribiesemos tanto cuando simplemente queríamos un sitio decente. La experiencia fatal.

Byt sám o sobě byl v pořádku, okolí bylo nádherné. Ale už od prvního dne jsme řešili problémy. nejdřív dostali jsme jiný byt než jsme chtěli. Skutečná legrace ale nastala když jsme zjistili že v bytě jsou štěnice. S panem majitelem jsme za celou dobu nemluvili, všechno řešila paní správcová. Říkali jsme se, že to se stát může, přecijen se střídají nájemníci. Ale po deratizaci nám pán řekl, že už v bytě někdo profesionální deratizaci prováděl a správně by tam neměl nikdo bydlet. Šlo o kolonii která tam musela být už v řádu měsíců. Paní nám ale předtím tvrdila že to určitě není možné a že je mořné, že jsme původci my, i když se to tam už před čtvrt rokem muselo řešit. Před nastěhováním jsme viděli několik špatných recenzí, ale říkali si, že to nebude tak zlé. Ale určitě to za to nestálo... Jo a taky nefungoval internet a měsíc jsme žili z wi-fi z vedlejšího pokoje a náš původní pobyt nám ze dne na den zkrátili ze tří měsíců na měsíc, protože se to prý může.

The neighborhood is well-located and quite beautiful.
The appartment was not as it seemed in the advertisement, and the landlady was very, very rude.
I had informed her in advance that I would arrive with my parents who would stay with me for a few days. Through the messages, she didn't seem to disagree.
But, when we arrived she was quite surprised by their presence. Maybe it was because she doesn't really speak english and didn't understand my message. And of course, if there is good will, language is a problem that can be managed. But there was not.
She was an hour late for the check-in. We were given the key by another person, but still she was the landlady, so we had to wait for her, since there were a few problems in the house. It felted like they were not expecting us.
She had claimed that the appartment was first floor, and it was ground floor with a window on the street with rather transparent curtains. It was quite cold also.There was no cooking pot, no soap, the towels seemed used, there was dirt in the bathroom, one unwashed dish, a big spider, two spider webs, no oven, I had to ask to bring me the microwave oven ,the clothes washing machine was in the common hall, shared with 2 more appartments (something that is not specified). On top of that, she was quite un-eager to help. She brought additional heating (the same night at 23:00 when we were sleeping) ,new towels, soap, shampoo etc (after 2 days or something) but she was aggressive and rude, when I was just asking for what she had claimed to be included in the advertisement. I can refer many other cases in which she was rude, like when she came knocking my door at 9:00 on a Saturday morning, before letting me know in advance, to show the place to the new cleaning lady, but it would take too long.
When I asked if two relatives who wanted to visit me could stay with me she unswered that they should rent a hotel and that she already had made an exception for me by letting my parents stay free of charge. I sent her a message saying that I respect her will. Some days later, I received a notification that she has terminated the contract and I should move out in a 30 days period.
Luckily enough, In just one week I had already found multiple other choices for accommodation, better and cheaper.
I moved out before the notification period,and although I repeatedly asked her to make our move out date formal through flatio (I even had a friend tell her that in czech and she said she would), she did not, so I had to pay for the remaining days of my contract without really living in the flat, thanks to the quite unclear flatio contract that doesn't really protect tenants. I had also asked her to bring the handover protocol for signing, but she did not.
I am happy that I moved out anyway and I am not living in this mess anymore.

To be honest, this was the worst flat experience we've ever had. Everything was attractive on the picture. There was supposed to be everything supplied as written on the short description : kettle, micro wave... But to our great surprise, nothing was there when we arrived. Moreover, how can the owner rent a flat without any curtains or shutters ? Then, we were given a another flat, with an amazing smoke fragance, and the cleaning had not been done. So what a good thing to find the ground so dirty with cigarette buts left on it. After we did on our own our personal cleaning, the "nightmare" lasted.
We rented for 5 months and after 1 month we were put out, WITHOUT REASONS. We have never managed to contact the owner, which is unacceptable!
How can you explain that all the flats were then again on the website with an increase of more than 400 euros? If it is not a swindle, how can you call that?
We contacted him, after a lot of messages and calls, he answered once and then radio silence. He never proposed to us another way to find a flat, never answered again and let us in this mess.

NOT RECOMMENDED TO RENT A FLAT IN FLATIO!

Bedbugs.

The area is beautiful, the neighborhood is great. The apartment is lackluster, smaller than it seemed via photos, a bit dirty. Crooked toilet seat cover, no hook for the shower head, hot water ran out quicky,dishes and kitchen equipment dirty.

All this I could have delt with and would not have complained. However there was a bed bug problem.

When I spoke to the landlord about it she offered a new mattress and sheets. I tried to explain that while that would be nice it would not make the bugs go away. It needed to be treated professionally cleaned and sprayed.

She agreed to have this done in two days. To her credit she did get a new mattress and have the apartment cleaned. But it was a maid cleaning not pest control, and did not solve the bed bugs.

When I brought this up to flatio and the landlord again it became an issue. Flatio claimed as she "toook action* by cleaning the flat, that I could not leave my contract, or be put in another flat, basically said there was nothing they could do.
The landlord was annoyed, said they had done all they could and thought it was ridiculous I was still upset. The landlord was conveniently out of town during all this, and had her daughter call me, her daughter even went so far as to blame me for ruining the mattress and saying they fixed everything and I had no reason to complain and tried to use my visa restrictions against me.

Regardless of my Visa status the flat had bedbugs which I informed them of as soon as I realised what it was. 14 days I had to stay, getting bitten and fighting with flatio and the landlord. In the end we ended the contract and I was able
Find much better accommodations.

I was living here for two months and we felt like if they were controlling us all time. Mostly the first month.
They told us every week they did the bed linen change and the second month they didn’t change it not even once

Be super-careful with the owner. He was trying to get extra money from me: first he prolonged the contract for another 12 months without my consent, then he asked me for cash when I didn’t want to pay it and I started receiving reminders from Flatio. Do NOT give him cash, pay everything via the Flatio system.

If I could I wouldn´t get even 1 on this rating. It was horrible experience. We came to Warsaw for 6 months. We work as a flight attendants. We found that perfect flat at this website. Everything seemed all right, we signed contract. The day we came to Warsaw after 7 hour journey from Slovakia by car we arrived to for us new big city to accomodate and to meet the person responsible for that flat and keys. He never picked up phone, his communication was only through sms. He texted that we shoul come to some place in the city to meet him because he is outside with his friends! He barely introduce himself, gave me keys and left....no other information about that apartment, nothing how it is working there and bla bla...We were tired so okay we came to the flat it looked good and nice. I came to move in with my boyfriend to help me with all those stuff and other rooomates came later that night. So we slept there first night, and my boyfried woke up with maybe 10 bites on hus skin. We thought it was just some mosquitos. Then he left home to Slovakia. Me and my 3 roomates we were slowly getting used to that flat but after few days one of my roomate started to have bites on her body as well. We were again thinking that it is because of some mosquitos or sth. But when she started to had like 40 of bites on her skin it started to be weird and annoying. We found out that we are having a bed bugs at our apartment. It was obvious after we read and learn something from the internet. All those bites and black dots at our beds, pillows...So I texted Lukas (person/contact responsible for that apartment) that we are having bed bugs so we need deratization and so on. He texted back with answer that we brought them to the flat! I was totally upset and angry about his answer! He accused us that we are responsible for that! UNBELIEVABLE! We read a lot about bed bugs on the internet and found out that it was not us! It could not be! It takes minimum 1-2 months to reproduce bed bugs that they are visible. And at the end deratizer/exterminator he approved that it had to be before we move in. Because there was adult bed bugs...But backt to Lukas and his way of solving our bed bug problems. He texted that he will organize support for that. According to flatio contract he is responsible for solving problems within 24 hours. He managed that some erexterminator came after THREE DAYS of waiting!!!! Can you imagine to live and sleep at the apartment like this full of bed bugs? Okay exterminator made 1st desinsection. As we found out later he done it completely wrong and too expensive. And yeah good point is that WE paid for that service for desinsection!!! After 1st round it needs to be done 2nd round of desinsection after one week. And also when we once came to flat we found another alive bed bugs. So again I texted Lukas that it is time for second round. He did not care about how we were doing how it was at that flat how is the situation nothing... So he texted us that he again manage something...We did not want to even sleep there so we booked hotel room instead. We were too afraid. He and all the the administration of the owner Wojciech Maniecki were not able to manage good support with this problem. So we decided to find exterminator for desinsection by ourselves. We called one man and his company in Warsaw that we found on the internet. He was awesome, firstly his communication and he was able to speak english with us! OMG MIRACLE! He explain everything to us, how it works, how it is with bed bugs and he told us that when we found an adult bed bugs it was for sure there longer and before we move out. And we told him about 1st desinsection how it was performed. He told us that it was absolutely wrong and it shoul not be performed like this. We made a deal with him that he will take care of it. It was perfect communication and service with him and his company. And again WE PAID for the whole service toghether 850 PLN plus doing laundry after desinsection, because it was dirty because of the pesticides. We needed to tidy up and do the laudry with all those pillows, blankets all our clothes. And the worst part is that owner and his aministration (Lukas) they did not want to take responsibility that they put us in a flat with bad conditions and they even did not care about us and situation. Nobody came to see us, ask us what we need ´, how we may help you! This is how people in Warsaw help each other???? I woul like to see how he behave in our situation, what would he did if he was in that kind of situation with all those problems. We had nobody to help. And all the help we supposed to had was from the owner and his administration! Reality?? Help yourself we dont care! And they did not give money back to us to this day!!! And Lukas is not communicating with us proper way! I strongly do not reccommend Little HOME! Administration sucks, communication sucks, no help...

The greed of the owners is simply amazing. We were forbidden to even use the oven.

The landlady lies to us. We saw a construction on the flat next to it and we asked her. She said the working was done. Well for our surprise, electro hammer on the walls even in Saturday at 9am, for the entire 6 weeks stay. After we checked out, she tried to asked for missing things and maybe money, but later she change her mind. Very rude and tricky landlady. The flat looks nice, but the building is really bad quality, you can hear people sniffing or talking in other floors. Animal barking, rude neighbors, crying babies. The shower water doesn’t run all the time. Water gets tucked in the shower (don’t flow away).
Parking lot is not really a parking lot.

Terrible experience. Difficult communication with a non cooperative landlord. Very dirty apartment. Non supportive customer assistance from Flatio.

The owner was good and responsive, but the flat was not the best. When I moved in, it clearly had not been cleaned for a while. The place smelled heavily of cigarette smoke, the floors were messy and dusty, and the bathroom also had an odd odor to it. There was even a half-drank bottle of apple juice sitting on the bathroom sink from the last tenant.

Overall, good and responsive owners, but the flat was not clean at all.

The owner was eager to help and responded fast to my request. She was very helpful and I have no complaint about her. However, I could not stay because of the problems in the flat, such as half-clogged toilet, leaky shower cube, windows that won't open, and the bed mattress without spring. The kitchen equipment was excellent and modern. I understand this as the mismatch of the living standard and expectation.


Landlady statement:

Dear Melisah,

thank you for your comments.
I'm very sorry for your dissatisfaction.
I have checked the flat in advance in order to avoid any problems and I also care very much about cleaning.
The plumber has not found imperfections of the toilet.
Windows can be opened normally, the apartemet is new.
I had no information about your special mattress preferences;
in offer are just classic.

Sorry for this misuderstanding and discomfort.

Sincerely
Irena

The flat was cute by it self but there was mold in the kitchen, the bathroom tiles were broken and the showe door does not close. I would love to attach pictures but sadly that’s not possible.

Do not go there, believe me..it was dirty, old and the owner did not have a clue of what it works and not in his own place. If you are desperate is good for money (quite cheap), on the other hand if you plan to stay for a short term i suggest ANY hostel in the city..

In all the places I've lived in Martin Urman hands down is the worst Landlord I've ever had.

What he's done presentation wise from the images is spectacular. And they are approximately as nice as they seem. I'll give him credit for that.

The primary issue is that if something goes wrong/is broken/is missing, consider it your problem not his.

When myself and another tenant had no hot water for a day. The answer. The response, "It's only you. It's working."

When wifi wasn't functional for the work I needed to do for my job. The response, "It's only you. It's working."

Then proceeds to ask me for proof of the wifi not working, and when I provide it, he just gives me the line to the Internet Providers support, because it's my problem and not his.

This was pretty much par for course in the 3 months I was there. I eventually just gave up an accepted my new extra expenses. probably ended up spending an extra 400 dollars on wifi for my phone because it was a necessity for my work and other kitchenware he didn't provide as well as a fan.

If you are staying there a weekend and don't need wifi. It's not horrible as long as nothing else goes wrong.

Just hope you don't book the side with the kids daycare for kids screaming at 7am every day, where he also thought it was a great idea to book young backpackers partying into the late hours of the night. Ideal for sleeping.

Apparently it's so bad that he literally has to put up signage discussing the the number of cigarette butts that are thrown around the daycare.
But considering the price, unless you get a discount, it doesn't make sense to pay what you would anywhere else while getting the headache you get with a guy whose only occasion to be accommodating is accepting other forms of payment for a service and contract he clearly has no intention of committing to.

In short, don't make the mistake I did. Just stay somewhere else. There are so many other better options instead of giving this guy your money.

The accommodation is a disaster. The bed broke three times. Bulbs were fused. Cloth hanger was broken. water clotting issue in bathroom. It was a disaster. Curtains were falling apart. Only one good point: The manager lady is very cooperative and instant.

Wow, TERRIBLE experience and so happy to be out of this place. The landlord, Martin Urman, was the beyond UNHELPFUL. For 2 months there was no Wi-Fi or internet as advertised. This happened to a friend that stayed in a different unit as well.

Thin walls, very loud daycare outside, and neighbors that are very loud. Noise regulations are never obeyed there.

Only stay at this apartment if you have NO OTHER OPTIONS! Stay away from MARTIN URMAN

Worst Experience i have ever had. Many things were not present in the house when we entered. Like Washing machine, TV, and kitchenette. Few things were arranged by the owner and few not. Water was logging in the bathroom all the time. Every time when we used to batch we had to do some thing to get the water out.

Pokud se s někým domluvím na čase, tak předpokládám, že to dodržím a případně pokud nemohu dorazit tak dám vědět. Bohužel v jejich případě musíte volat, aby se někdo obtěžoval (rozumějte, zvedl zadek) přijít… neuvěřitelný přístup. Pokud by se to stalo jednou, tak by se to dalo ještě prominout, ale pokud se to stane vždy, tak to už je opravdu naschvál. Je těžké říci, s kým zrovna komunikujete, jelikož za danou osobou se skrývá několik lidí, kteří evidentně spolu nekomunikují a pokud ano tak si myslím, že špatně. Potom to ale tak vypadá. Co se týká bydlení tak to bylo opravdu na "facku". Je jasné, že u hlavní ulice (centrální okruh) bych čekal protihluková okna. Byt byl rekonstruovaný v roce 2014, ale spíše bych řekl tak o deset let dříve (o kvalitě nemluvím, tam žádná kvalita nebyla) a pak nic. Navíc byt je situovaný v přízemí vedle vchodu, navíc vchod je celý den otevřený, takže člověk má pocit, že sedí přímo na ulici (dveře od bytu mají nulové protihlukové vlastnosti). Je to průchoďák. Navíc byt silně zapáchal cigaretami. Po mé stížnosti mi nabízeli, že to vyčistí, ovšem takové věci se mají řešit před a ne během pobytu, navíc po zkušenosti s tím, jak nejsou schopni ani přijít v konkrétní dobu, by mne ani nenapadlo je o něco žádat. Bylo by to zbytečné. Jedná se v podstatě o 2 pokoje, mikroskopická koupelna (nevím, zda to tak nazvat), chodba s pračkou a jednou dvoj-plotýnkou. Navíc nádobí a hrnce nevypadaly moc umytě, prostě udělej si sám. Bydlení je vhodné tak pro maximálně měsíční bydlení s kolegy z firmy, ale ne rozhodně na delší dobu, natož s rodinou! Bydlení je extrémně hlučné a prakticky nelze větrat, ledaže milujete výfukové plyny. Jinak inventář majetku jsem zažil na kolejích v době mých studií na VŠ nečekal bych to zde, jenom jsem zíral. Kromě toho, že ten člověk (zase byla domluva!) přišel o dvě hodiny později, ale tvrdil mi, že klepal. Pán evidentně lhal. Ten člověk počítal i příbory (OMG!) a přitom je samozřejmě všechny osahal… chuťovka (přemýšlel jsem, jestli si myje ruce po wc). Neuměl slovo anglicky, takže co bych mu měl říkat. Měl odečítat energie, ovšem byl slepý jak patrona, ještě že jsem byl po ruce.