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El lugar cumplia con las expectativas, hubieron algunos problemas para cancelar el contrato.

A lot of problems with the housing utilities like the hot water not working on several occasions. The landlord also refused to give me my deposit back at the end so Flatio had to step in. Overall I would not recommend anyone to family or friends.

Overall, the accommodation is not bad, spacious, in a more or less decent location, but... It is way overpriced. If you plan to stay for more than 1 month, it's better to look for other options. 28 (34) thousand CZK for this apartment is excessive, considering it's on the first floor, the location, and other points. For this money, you can rent a much better place. In my opinion, the optimal price should not exceed 20k CZK per month. The internet is quite slow (up to 50mb). Watching movies in 1080HD and performing regular work tasks, video calls are slow and of poor quality. There are many insects (ants, etc.), especially noticeable in early spring, as they crawl in from the street because the apartment is on the first floor. The bedroom window is right next to the entrance door to the building, so you can constantly hear it opening/closing, conversations, and noise. The bedroom is small, but this can be seen in the photos. Overall, the living experience is not bad, the hosts are nice and live in the apartment across the hall, but the pricing issue is quite unpleasant. Moreover, read the contract carefully - if you cancel the apartment for any reason earlier, you will be obliged to return the difference, proportionate to the discount you received when booking. We booked for half a year since we planned to live that long or even longer. But due to certain circumstances, we had to move out earlier, on the 3rd month, and return an additional 18k CZK to the owner. It was quite an unpleasant experience, as the apartment ended up costing about 34 thousand CZK per month or 102,000 CZK for 3 months. Is it worth it? Absolutely not. Be cautious and learn from others' mistakes :)

Jsem ráda, že už to skončilo!. Zase zůstanu u svého dobrého pronajímatele,tohle bylo abych zkusila něco jiného a nikdy víc!!

Keine gute Vermieterin, Wohnung nicht gut

The apartment is good in general, you will have all the necessary furniture, even towels and bed sheets, however everything is dirty, even the sofa. There were some dirty clothes in the sofa, that I gave the owner the next day. We used to wash the sofa by ourselves. When I told the owner about this, he promised to call cleaning, but didn’t do it. After few days I asked him again about cleaning and he finally called cleaning few more days later. Anyway, we already did cleaning by ourselves, even washed the sofa. The stove was not working, owner fixed it on the second day. Light in the fridge was not working, owner promised to bring the new lamp, but didn’t do that. TV remote didn’t work, I told the owner about that, but he didn’t solve this problem. And the most disturbing thing is computer chair, it was unbelievably old and dirty. It wasn’t represented on the photos on the Flatio. The apparent is good, but not prepared for guests.

Advantages of the apartment: - location - spacious - big bed - the neighbors did not make any noise - all issues due to flatio have been resolved - very fast internet Of the cons: - it was dirty and cold when we arived (this was compensated by an additional day of stay) - washing machine on the first floor - there is a gas cylinder (but I think it is dangerous in the apartment) - unreliable lock in the entrance door - in the winter, if you rent and it would be warm, then investing in 25% is unrealistic. Because the heating is electric. - the owner demanded daily electricity reports for the first months. - the kettle is old (needs to be replaced) - the refrigerator makes noise In general, I recommend renting the apartment in the warm season.

The flat is in a good location and fair for the price. The issues with renting here is the lanlord, Michal Jaros. He made us wait for 4 hours after our agreed upon move in time to move into the flat. The flat was dirty with food left in the cupboards. At first he was nice and helpful, but as time went on he started to not show up when problems occurred, such as the heating not working and loss of hot water. He got quite rude with us when we asked him to stop canceling to come. Towards the end of our stay (last 2 months) he started to show up at random times unannounced. These are only a few of the issues Michal has caused. After he checked the flat and told us all was ok the last day, he accused us of damages we did not cause and demanded an absurd amount of money. His messages were quite rude and harassing. Luckily the Flatio legal team supported us in this issue. Overall the flat is ok, but Michal makes this place a flat we cannot recommend.

The flat is advertised to be equipped for 4 people, but it's truly equipped only for a couple. We booked this flat with my friend after reading it was equipped for 4 people and that it has an office that can be used as a single room, only to find out the flat is only equipped for a couple. We are friends, so we needed the separate bed and the separate room. Result: One of us had to sleep in a sofa for weeks (it's a standard sofa, not a sofa bed). The mat in the office is not suitable to sleep. When we asked for the additional set of bedsheets (for the sofa) we were asked to pay additional EUR 50. After a few exchanges of messages with Flatio it was clear this fee wasn't applicable but then we were asked (in an unfortunate tone) to leave the bedsheets washed and ironed on the day of our checkup (or pay EUR50). We left the flat clean and the bedsheets washed as demanded but it added some stress and unpleasant experiences to our visit.

Nice place with affordable price.

Nic moc

Not align with expectations

Dealing with Luis Sancho was a bad experience for me. I won't tell what kind of person he is because, I think, he behaves differently with different persons. I will tell what happen so you decide what to expect from Luis Sancho. * The first day (handover of the apartment) He didn´t know what Flatio Platform advise to do like fill and sign the Handover Certificate, and was very upset to do it. * He didn´t know where his apartment's water and electricity meters were and how to download the Handover Certificate. * He was aware that due to his lack of knowledge the completion of the Handover Certificate was delayed. He also did know that I've had payed the first rent thru Flatio's Platform 45 days before that day. Even so, he pressure me to notify Flatio to immediately transfer the money for the first rent to his bank account. * He told us: "You are already living in my apartment and you haven't transfer any money to my bank account." * He also said "I can't wait for these 3 months to pass, to see you out of my apartment." ------------------------------------------------------------------------------------------------------------------------------ * Near the end of the contract, I requested him to takeover the apartment 3 days before the last day of the contract. He asked for an appointment to check the apartment before the actual date of the handover, but he didn't show up. * When he showed up for the handover appointment, from the moment he walked in, he expressed himself about me in a very derogatory way. He said the word "shit" at least 3 times. * Knowing that I had to take a train in an hour, he asked me to pay him in that moment 200 € in cash (170 € for a new head board of the bed + 30 € for the cleaning). he told me he won't let me go until I pay that to him. * The head board of the bed had only loose one screw and the lining on the back tore about 1 cm. * He also blamed me about a floor trim that detached and that rose about 1 cm high. * He complain about the cleaning and about some things that were out of place: * He left the apartment very upset. Then, I don't know why, he came back. * I lost the train but stay and fix the two minor damages (Headboard of the bed and floor trim), put all things in its place, swept and mop the floor, etc. until the apartment WAS AS CLEAN AS HE HANDOVER TO ME. * In the afternoon, that same day, I texted Luis Sancho thru flatio and to his cell phone and also called him asking for an appointment for him to takeover the apartment. He didn't answer me or showed up for the appointment. After the appointment time, he sent a message to Flatio but didn't told me anything related to re-schedule the appointment. * That same day I tried to re-schedule the appointment but he repeated the same behavior; He didn't went to the appointment, waited after the time of the appointment to sent me wrote a message that said nothing of an appointment to takeover the apartment. * That last message he sent to me, thru Flatio, was a long list of complains describing how I gave the apartment to him. The reality is that I didn't gave the apartment that day and when I have the apartment, like he wanted it to be, he decided not to showed up to take it over from me. * He also create an amendment at Flatio platform charging me 100 € (50 € for the cleaning and 50 € for two days for an extra bed and lining). I left the apartment as clean as I receive it and there was no extra person on those dates. That amendment doesn´t apply. He didn't knew that an amendment is an agreement between the parts and that lessor can't create it unilaterally. ------------------------------------------------------------------------------------------------------------------------------ * In that message he mentioned that I deteriorate his apartment. * My opinion is that the apartment had old furniture and equipment that is made from plastic and that had being under water (toilet part) and under the sun and rain (chairs, table, etc on the terrace) and they had become brittle and crumbling. So, with the normal and adequate use, from one moment to the other, they break or stop working fine. * That happen to me with the toilet part, it stopped sealing the passage of water from the tank to he bowl (the plumber explain that to me and I read it on the reviews of that part of the toilet). * Surely it would happen to the next guest with another furniture or part. * He also mentioned that a disproportionate use of the electricity but I never get over the limit stablished by Flatio. He suggested I have to use the same as a neighbour, probably, that neighbour eats and stays outside he's home most of the day. ------------------------------------------------------------------------------------------------------------------------------ * He wrote "Confirm me the amendment, and we end with this nightmare." * In fact it's a nightmare to deal with a man that acted that great scene to take advantage of the fact that I was alone and that I didn't want to loose the train. All to take more money from me. Even when I left the apartment like he wanted he insisted to charge me for something I'd already done (cleaning) and services I didn't used (2 days of extra bed).- ____________________________________________________________________If you´re interested I wrote more details of the issues Luis Sancho claimed from me. --------------------------------------------------------------------------------------------------------------------------- LIST OF ISSUES That Luis Sacho CLAIMED FROM ME and I ACOMPLISHED before I GIVE BACK the apartment to him. I Gave the apartment AS CLEAN AS I RECEIVE IT. * The head board of the bed had only loose one screw and the lining at the back tore about 1 cm. THAT SAME DAY I FIXED IT. * The floor trim that detached and that rose about 1 cm. THAT SAME DAY I FIXED IT. -Since I received the apartment that floor trim had glue stains all along it's edge. That proves that it had being glued before and, while I was living there, it detached. -Since I received the apartment the floor of the apartment was, in general, already ruined. It was stained, scratched, scraped off, etc. - Also, under the dining room table, there's floor of two different types and colors. * The cleaning - That day I didn't mop the floor. I DID IT while he was there complaining. Then I HAD SWEPT AND MOPPED 2 MORE TIMES. - I forgot to throw away 2 boxes an 3 bottles from the refrigerator. I DID IT while he was there complaining * I LEFT the apartment as CLEAN AS I RECEIVE IT. * It can be said that I left it cleaner because while I lived there I clean all the dirt that was accumulated for years in the kitchen (the grease on the top of the refrigerator and cabinet and inside the oven) and mold in the shower. Fixed the shower door that had loosed screws. * The things that were out of place: - I put the table on the living room as a coffee table and not as an end table. THAT SAME DAY I PUT that table as a END TABLE . - Washed linens and hang them on the gazebo (made of strong metal) to dry in the sun. THAT SAME DAY I waited until the BED LINENS were dry, FOLDED and put them in the CLOSET. - Dishes on the dish drainer. THAT SAME DAY I DRIED AND PUT them ON THE GABINETS. - Plastic bag with cleaning stuff for him to check if he wants them. THAT SAME DAY I THROW IT AWAY. - Carton box, for him to check, with stuff that were in the apartment when I received it (almost expired food and shabby pans). THAT SAME DAY I RETURNED THEM TO THE KITCHEN CABINETS. * I LEFT the apartment as ORGANIZED AS I RECEIVE IT. ------------------------------------------------------------------------------------------------------------------------------ LIST OF ISSUES That Luis Sancho CLAIMED FROM ME and I DIDN'T ACOMPLISHED before I GIVE BACK the apartment to him. * I left the microwave oven out of it's place. I needed more space for cooking and somebody help me move it. It was to heavy for me to put it back on it's place. I was afraid to dropped it. * I left the textile part of the gazebo on it, not in the bedroom closet, I needed the space. I installed them properly once but the wind was so strong that the gazebo nearly take off, was very dangerous. Luis Sancho should have warned me of the danger, the metal structure is not fixed to the floor. ------------------------------------------------------------------------------------------------------------------------------ DAMAGES HE CLAIMES I CAUSED BUT I CONSIDER THEY ARE NOT MY FAULT * A crack of about 2 cm. long in the outdoor chair. I only used those chairs for it's purpose, to sit down. Those outdoor chairs are made from plastic, had being under the sun and the rain for at least 7 years (There's 2016 pictures of the apartment on the internet). Now they don't even have their cushions (they are very uncomfortable). Beside that, the wind is so strong that it moves the chairs all around and they collide between them and hit the walls. * Toilet part the plumber told me it was not my fault.

The elevator stops at the first floor. You must climb about 20 steps to get to where you can get on the elevator. The apartment has a hob and microwave, but no oven. The fridge is very small. The landlord was cooperative about getting the shades and the heat pump fixed. Rua de Santa Catarina is in the heart of the tourist district. If you like that, fine. If not, stay away.

The apartment location is excellent! Communicating with the owner was easy, and their supports works perfectly. However flat was small than it was shown in the pictures. It is a nice place for short-term stayings, like 1-3 days. But don't expect much.

The flat is located in a very noisy street, the sound from trams & occasional parties next door is very annoying. The room itself is nice and spatious, but the equipment is quite basic and the bed didn’t seem very clean. The flat is extremely hot in the summer and it can be very cold in the winter, the heating only works at certain hours. The ceiling is very high and it makes it hard to maintain normal temperature, which is possible only at high electricity cost. The shared bathroom and kichen are nice.

We had to clean the apartment as it was so dirty we couldn't stand it. The floor, the cutlery, the dishes, etc. At the end when we cleaned up the spaces of the apartment where we stayed, and the owner still deducted 50 euros for cleaning, as the 'new cleaning lady' found dust. Honestly wouldn't recommend the place at all to stay. Incorrect owner.

Old apartment and in poor condition, smaller than it appears in the ad photos. When I arrived, the food from the previous tenants was still in the refrigerator and furniture. The owner wanted to charge me an exorbitant and unfair price for some tiny damage to the paint on a wall that was already quite deteriorated. Piso antiguo y en malas condiciones, más pequeño de lo que aparece en las fotos del anuncio. Cuando llegué seguía la comida de los antiguos arrendadores en el frigorífico y muebles. La propietaria quiso cobrarme un precio desorbitado e injusto por unos daños minúsculos en la pintura de una pared que ya estaba bastante deteriorada.

The apartment is quite small and requires renovation. It is on the 0 floor with a small window which goes to the yard. There are almost no sunlights here. The sofa on the first floor is really bad - lots of blots and has a strong smell of naphthalene. It was unpleasant even to touch it. The Bed's mattress is full of blots. Bad smells appear in the apartment all the time. Kitchen and bathroom furniture is Ok. The landlord is easy to communicate with and helpful.

Один из лучших районов, большая, теплая квартира, приятный дом ( подъезд, спуск в подземный паркинг) и терраса на крыше. Очень приятная девочка которая заселила, она всегда была доступна и отвечала на все вопросы. Но в самой квартире часть мебели была очень поношена или совсем сломана ( 2 стула из 4-х просто разваливались), фен не работал, посуда была очень старой ( сковородка, чайник) и на просьбу заменить сказали что можно попробовать, но что вся остальная посуда которая у них есть примерно в том же состоянии. Если честно не очень понимаю как в квартире которая сдается за 2к $ можно экономить на сковородке. На паркинге, который стоил дорого даже для этого района (3тыс крон в месяц) моя машина была постоянно обсыпана побелкой из дырки в потолке

Bydlení útulné, majitel odepisoval velmi rychle, tiché prostředí, vybavenost bytu skvělá...

Although the flat had some issues the owner's mother and the localisation of the appartment made our stay somewhat pleasant and enjoyable.

Cozy.

The LovelyStays Team was really nice and helpful, even though we had some problems with the apartment. They were always responsive and solved issues as soon as possible, so we are happy :-) thank you!