This badge is awarded to listings where the previous guest(s) experienced a smooth move-in and move-out, as evidenced by either a positive review or no bad review from them, indicating a smooth handover of the rental unit to the host.
Geprüft durch Flatio
The badge is awarded to listings where a Flatio team member was physically present, whether to take photos, create a virtual tour, or stay in the rental unit for various reasons – either alone or with friends and family.
StayProtection vs. Stay Benefits
StayProtection
StayProtection for Guests is a Flatio coverage that applies to you at all times. It was designed to protect you, your money, and your peace of mind. StayProtection also includes an exclusive Move-in Guarantee, ensuring you'll have a place to stay even if things don't go as planned.
+ Stay BenefitsStayProtection+ Stay Benefits
Stay Benefits is a special part of the StayProtection coverage which doesn't come with all Flatio properties. They include liability insurance, assistant services, and 24/7 online support for all situations covered by this package.
You can read more about the StayProtection and Stay Benefits packages and when they are applicable on this page.
Verified by Nomad Inspector
This badge is awarded to properties that have been inspected by a Nomad Inspector and verified as suitable for remote work in terms of Wi-Fi speed, workspace, location, etc. A Nomad Inspector is a digital nomad influencer who is a member of Flatio's Nomad Inspectors Club.
Perfect for professionals
A personally selected flat that meets the requirements of business clients
Leading competitor platforms
In our comparison, we mainly considered platforms that have a similar focus as Flatio and are also suitable for medium- or long-term stays. In particular, we analyzed data from Booking.com, Spotahome, Homelike and Uniplaces.
Your stay in this accommodation will be covered by our StayProtection package with Stay Benefits included! Read more
Wohnung zu vermieten - Albufeira
Auto-translatedOriginal language
Casa Lorenzo is a wonderful 2 bedroom semi-detached house in São Rafael, just a 10-minute walk from this amazing beach.
The house, is a summer house, with 2 bedrooms, 2 bathrooms, fully equipped kitchen, spacious living/dining room, balconies in the bedrooms and a large fenced terrace with built-in charcoal barbecue. The villa is located in a closed condominium with a communal pool and garden.
The ground floor has a living/dining room, equipped with a sofa, air conditioning, cable TV, high-speed WiFi and a fireplace. The living room opens onto the south facing terrace, which has outdoor sofas and a dining table for 6 people. Still has 4 sun loungers.
Also on the ground floor there is a bathroom with shower and a kitchen equipped with everything you might need, which also opens onto the terrace through sliding doors.
On the first floor are: a family bathroom with a bath and the two bedrooms, each with air conditioning, queen size beds and built-in wardrobes. Each bedroom also has a south facing balcony.
The kitchen is equipped with a dishwasher, oven, hob, microwave, washing machine, fridge-freezer, toaster, kettle, coffee machine and hand blender.
Please note that the pool is not fenced and children must be supervised at all times.
The tenant will also find all beds made, as well as bath and face towels for each guest. They also have at their disposal a change of towels and sheets to be able to manage their needs for washing and changing clothes.
The rental of 1 or 3 months always includes a complete cleaning of the apartment every 15 days. On the day of cleaning, the tenant must have sets of sheets available and washed so that the beds can be washed.
We care about the planet and we want our guests to help us in this regard by reducing the excessive use of water and air conditioning.
Casa Lorenzo ist eine wunderbare 2-Schlafzimmer-Doppelhaushälfte in São Rafael, nur 10 Minuten zu Fuß von diesem erstaunlichen Strand.
Das Haus, ist ein Sommerhaus, mit 2 Schlafzimmern, 2 Bädern, voll ausgestattete Küche, geräumiges Wohn- / Esszimmer, Balkone in den Schlafzimmern und eine große eingezäunte Terrasse mit eingebautem Holzkohlegrill. Die Villa befindet sich in einer geschlossenen Wohnanlage mit einem Gemeinschaftspool und Garten.
Im Erdgeschoss befindet sich ein Wohn-/Esszimmer, das mit einem Sofa, Klimaanlage, Kabelfernsehen, High-Speed-WiFi und einem Kamin ausgestattet ist. Das Wohnzimmer öffnet sich auf die nach Süden ausgerichtete Terrasse, die Sofas im Freien und einen Esstisch für 6 Personen hat. Noch hat 4 Liegestühle.
Auch im Erdgeschoss gibt es ein Bad mit Dusche und eine Küche mit allem, was Sie brauchen könnten, die auch auf die Terrasse durch Schiebetüren öffnet ausgestattet.
Im ersten Stock befinden sich ein Familienbadezimmer mit Badewanne und die beiden Schlafzimmer, jedes mit Klimaanlage, Doppelbetten und Einbauschränken. Jedes Schlafzimmer hat auch einen Südbalkon.
Die Küche ist mit Geschirrspüler, Backofen, Herd, Mikrowelle, Waschmaschine, Kühlschrank mit Gefrierfach, Toaster, Wasserkocher, Kaffeemaschine und Stabmixer ausgestattet.
Bitte beachten Sie, dass der Pool nicht eingezäunt ist und Kinder jederzeit beaufsichtigt werden müssen.
Der Mieter findet auch alle Betten gemacht, sowie Bade- und Gesichtshandtücher für jeden Gast. Sie haben auch zur Verfügung einen Wechsel von Handtüchern und Bettwäsche, um ihre Bedürfnisse für das Waschen und Wechseln der Kleidung zu verwalten.
Bei einer Mietdauer von 1 oder 3 Monaten ist immer eine komplette Reinigung der Wohnung alle 15 Tage inbegriffen. Am Tag der Reinigung muss der Mieter die Bettwäsche bereithalten, damit die Betten gewaschen werden können.
Wir kümmern uns um den Planeten und wir möchten, dass unsere Gäste uns in dieser Hinsicht helfen, indem sie den übermäßigen Verbrauch von Wasser und Klimaanlagen reduzieren.
We provide a welcome pack with a few items to help you get started:
- Toilet paper (2 rolls per bathroom)
- Detergent for dishwasher
- Detergent for manual dishwashing
- Detergent for washing machine
- kitchen paper
- Some coffee capsules
- Some sugar and tea bags
- Oil, vinegar, salt and pepper
Wir stellen Ihnen ein Willkommenspaket mit ein paar Dingen zur Verfügung, die Ihnen den Einstieg erleichtern:
- Toilettenpapier (2 Rollen pro Badezimmer)
- Spülmittel für die Spülmaschine
- Spülmittel für die manuelle Geschirrspülmaschine
- Waschmittel für die Waschmaschine
- küchenpapier
- Einige Kaffeekapseln
- Etwas Zucker und Teebeutel
- Öl, Essig, Salz und Pfeffer
Internetgeschwindigkeit für Ihre Arbeit oder Unterhaltung aus der Ferne
Download
N/A Mbps
Upload
N/A Mbps
Rooms & spaces
Bedroom 1
16 m2·
Not walk-through
1 double bed
Bedroom 2
16 m2·
Not walk-through
1 double bed
Badezimmer 1
Toilet
Bidet
Sink
Shower enclosure
Badezimmer 2
Toilet
Bidet
Sink
Bathtub
Wohnzimmer
20 m2
Also included
Küche
What this place offers
Internet (Wi-Fi)
Bedding
Swimming pool
Barbecue
Electric heating
Air conditioning
Washing machine
Dishwasher
Balcony
Smoke detector
Parking
Free public parking nearby
1 minute on foot
Wo Sie wohnen werden
Restaurant
5 minutes
Post
20 minutes
Krankenhaus
20 minutes
Notdienst
20 minutes
Apotheke
20 minutes
About host
Sónia O.4.2
On Flatio since December 2020
Property Manager of Cool Villas Algarve. We manage comfortable and stylish apartments in the Algarve.
From the beginning of our rental, we have had poor and unprofessional experiences with Cool Villas representatives.
We promptly filed some of the concerns we noticed with the VIlla (malfunctioning Awnings, broken washing machine, stuck front door, broken clips for screen doors, deck retaining water due to poor drainage, etc.) with Cool Villas; especially the washing machine issue. Due to their negative handling of the issue, we contacted Flatio.com to report our findings. We also gave the benefit of the doubt by NOT accepting a credit from Flatio.com since we enjoyed th e location of the Villa. At this point, we are unsatisfied with the whole experience.
They (Cool Villas) have implied that we are responsible for damaging items, such as the extremely outdated and over-used (broken hinge for the door - which we replaced) Washing Machine. Most of the appliances in the unit are very old, perhaps from the time when the unit was built.
When there was a problem in the unit, their response was to blame/question us. This started with the washing machine's broken door and not spinning clothes properly, and the rep accused me of "breaking the washing machine". The washing machine & other appliances are very old, and heavily used. These issues were never resolved satisfactorily. To the last day I would have to wring out clothing manually and hope they would dry in a reasonable time, due to excess water. The washer would take hours to wash.
A number of times I had to do the laundry outside of the unit at Albufeira Marina's public Lavandaria. We even paid another Lavandaria in Gale to wash/dry our clothes on one occasion.
On one occasion, we could not open the oven door. It was jammed, and we had to wait several days, and then several hours for the technician to take apart the entire oven, and rebuild it with new hinges.
Shortly after we entered the unit, the front door would not open. My husband had to climb through the bathroom window to get into the unit, and, still could not open the door from inside. I had to enter the unit from the side gate and screen doors while waiting for the repair person to come and lube and fix the front door. Cool Villas behaved as if the front-door problem was our fault.
Their negative attitude made us feel uncomfortable contacting them for other issues. We have rented with 3 other providers in Portugal, and have never had an experience like this before.
On Sunday evening, our penultimate day, Cool Villas came over to do a final inspection, and after about 30 minutes declared that everything was fine. Last evening, I received a text accusing me of bleaching some of the bathroom towels, and asking me to pay for damage. I did not have bleach, nor currently know how to identify bleach products in Portugal. We had noticed the a couple of the towels had bleach marks from the beginning, but it wasn't a big deal for us. This indicates their inspections are not thorough, as they should have noticed the towel damage before we arrived.
The Cool Villas' reps are liars, whose default is to blame the guest.
We will be sure to use social media to denounce their behavior.
Neighborhood
Beautiful area near many beaches
Recommended places nearby
La Marina
Bewertet am:
02.06.2022
Length of stay:
3 months
Françoise F.
Host
Accommodation
Neighborhood safety
Services nearby
not rated
Public transport
not rated
Logement agréable, spacieux. Manque d'informations sur l'electromenager et manque de couverts
providing equal rights and adding great flexibility to your stay
Deposit-free policy
eliminating the financial burden of hefty upfront deposits
100% money protection
which guarantees your transactions are always secure and free from scams
7 days a week support
that is here for you throughout your whole rental experience
Stay Benefits*
By booking this property, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Liability insurance
covering you in case you accidentally cause any damages
Assistance services
for any potential issues during your stay, such as disruptions in internet service, utility faults (electricity, gas, heating), blocked-up door, or household appliance malfunctions
Stornierungsbedingungen
Strict (30-days)
You can cancel the booking for free within 30 days before moving. Read more detailed cancelation policy.
Final prices. You don't pay any hidden fees on Flatio. All utilities and Wi-Fi are already included in the rent.
Cancel for free. There is a Strict (30-days) cancelation policy for this listing. Read the cancelation policy
Move-in Guarantee. We'll cover a back-up accommodation up to 7 days if the property is not alright. Read more
Verified lease agreement. Read the lease online and comfortably from your home. Read the contract
6 reasons why to choose this listing on Flatio
Keine persönlichen Besichtigungen mehr, kein Stress und keine Enttäuschungen! Das gesamte Prozedere lösen Sie sofort.
Wir haben für Sie persönlich diese Wohnung und ihren Besitzer geprüft.
You get Flatio support for the whole duration of your rent.
Lesen Sie den ganzen Wohnvertrag noch vor der Reservierung.
Die Zahlung ist vollkommen sicher. Sie können auch mit Kartebezahlen.
Im Vergleich zu Immobilienbüros sparen Sie durchschnittlich € 500,-.
Once you send a booking request, the host is notified that you are interested in their listing. From that moment, they have 24 hours to approve or reject your booking.
Hosts are mainly interested in the profile of their guest. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your booking will more likely get approved.
All the properties listed on Flatio must meet certain standards. We require fully furnished and equipped ones, dishes, cutlery and Wi-Fi included. In rare cases, a property may not offer Wi-Fi – this is always clearly stated on the listing page.
The duration of a medium-term rent is usually 1 to 12 months. Most of the hosts offer long-term rents or rents for just a few days, therefore getting a medium-term rent without Flatio is not that easy.
You can take a look at the contract in advance and online with every listing. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the hosts on Flatio.
Your time is precious. That's why we've added a virtual tour option to our platform so you can see some of the rentals listed on Flatio from the comfort of your own home.
If a virtual tour isn't available for the accommodation you've chosen, you can contact the host and ask them if they're willing to give you a personal tour of the rental unit.
Für den Fall, dass Sie einziehen und die gemietete Unterkunft nicht mit den Angaben auf Flatio übereinstimmt, informieren Sie uns so schnell wie möglich!
Wenn die Bedingungen für den Rücktritt erfüllt sind und der Vermieter das Problem nicht sofort beheben kann, haben Sie die Möglichkeit, bei voller Rückerstattung vom Mietvertrag zurückzutreten. Außerdem helfen wir Ihnen aktiv bei der Suche nach einer alternativen Unterkunft und bleiben an Ihrer Seite, bis alles vollständig geklärt ist.
Die Bedingungen und alle Details zu unserer Einzugsgarantie können Sie unter in diesem Artikel unseres Help Centers nachlesen.
On Flatio, you have a variety of payment methods to choose from. You can use your card, payment gateway or bank transfer. Just pick the one which suits you the most.
How you can cancel a booking varies depending on what stage the booking is in.
Is your booking request still waiting for host approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your booking request, and you are no longer interested in it. In that case, you can still cancel the booking before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the host accepts your booking, the property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved booking and also a valid agreement? In order to cancel your booking, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
Weitere Angebote, die Ihnen gefallen könnten
Lassen Sie sich nicht entmutigen, wenn diese Wohnung nicht perfekt zu Ihnen passt. Wir haben andere Optionen zur Verfügung. Flatio bietet viele andere Wohnungen zur Miete in Albufeira, die perfekt für Sie sind. Egal, ob Sie nach einem gemütlichen Studio oder einer geräumigen Wohnung suchen, Flatio hat die beste günstige Unterkunft in Albufeira für Sie.
Das Beste daran ist, dass sie nach Möglichkeit alle ohne Kaution auskommen, einen einheitlichen Mietvertrag haben, der Sie schützt, und da die Nebenkosten im Preis inbegriffen sind, gibt es keine versteckten Gebühren, die Sie überraschen könnten.
Flatio bietet Ihnen außerdem detaillierte Auflistungen, hochwertige Fotos, ehrliche Bewertungen von Mietern und alle Informationen, die Sie für eine fundierte Entscheidung benötigen. Beginnen Sie also noch heute mit Ihrer Suche und entdecken Sie mit Flatio.com die besten Wohnungen in Albufeira.
Your message has been sent! The host will get back to you soon.
Hauptprinzipien des mietvertrages Flatio
1
Transparency and simplicity. We are the only operator in the market to offer a single lease agreement for everything.
2
Wir garantieren Rechtssicherheit. Mietverträge stehen mit dem Recht des Landes, in dem Sie eine Miete über Flatio vereinbaren, im absoluten Einklang. Ganz egal, ob Sie dort einen Monat oder zwölf Monate wohnen.
3
Onlinevertrag in Ihrer Sprache. Dem Vertrag liegt die Sprache nach dem Mietort zugrunde; unsere Verträge sind jedoch stets auch ins Englische und die gängigsten Sprachen übersetzt. Die Unterzeichnung des Vertrages erfolgt ausschließlich online und somit kann er von überall auf der Welt abgeschlossen werden.
4
Wir garantieren eine vertrauenswürdige Präsentation der Wohnung. Bei Flatio können Sie sich darauf verlassen, dass die Wohnung tatsächlich so aussieht, wie sie präsentiert wird. Und wenn der Zustand der Wohnung mit dem im Angebot beschriebenen Zustand doch nicht übereinstimmt, dann zahlen wir Ihnen alles, die Miete sowie die Gebühren, zurück und dazu übernehmen wir für Sie Hotelkosten für 7 Tage.
5
Eine gemütliche Verlängerung. Möchten Sie länger in der Wohnung bleiben? Kein Problem. Hat der Besitzer die Wohnung für Sie frei, dann erfolgt die Verlängerung des Vertrages online. Genauso einfach ist die Kündigung des Vertrages mit einer Kündigungsfrist von 30 Tagen, die auch online erfolgt.
6
Alles in einem Preis. Die monatliche Miete schließt Dienstleistungen einschl. Internet und Energien ein und wird nicht berechnet, wenn sie 25 % der monatlichen Zahlung nicht überschreitet. Dadurch sparen Sie eine Menge Administrative bei der Wohnungsübergabe.
7
Stets nur 30 Tage im Voraus. Es spielt keine Rolle, ob Sie zu Beginn oder Mitte des Monats einziehen, die Miete wird stets für 30 Tage im Voraus gezahlt. Bei Flatio wird der „Monat“ immer durch Sie bestimmt und Sie müssen nicht mehrere Mieten gleichzeitig bezahlen.
9
Take photos of the apartment. We recommend that you take photos showing the current condition of the apartment on the first and the last day of the lease and send the pictures to us. The photos, along with a signed handover report, will be of great assistance when dealing with any unpleasant situations we hope will never occur.
Die vollständige Version des Mietvertrages können Sie hierlesen. Die konkrete Version des Mietvertrages direkt für Sie wird unverzüglich nach der Freigabe der Reservierung und der Ausfüllung Ihrer persönlichen Daten abgebildet.
Stay Benefits won’t apply - Coverage by deposit
For bookings of 180 days or longer, the host requires a refundable deposit.
Please note that the deposit is a full substitute for the Stay Benefits plan. Therefore, this plan that includes extra liability and assistance service insurance won’t be applied to this booking.
Nevertheless, rest assured that you will continue to be covered under our standard StayProtection package, only with the Stay Benefits excluded.
Average price
Since every host can set different rates for each month or even for specific dates, we display the average price you will pay per 30 days. You can view the complete payment schedule in the booking box of each listing detail - simply input the dates of your stay and the payment list will be calculated according to the host's settings.
Equipment
Basic furniture
Sofabed
— not available
Sofa
Chair
Dining table
Coffee table
— not available
Desk
— not available
Wardrobe
Dresser
— not available
Walk-in closet
— not available
Cabinet
— not available
Mirror
Bedding amenities
Bedding
Mosquito net
— not available
Laundry essentials & Linen supplies
Washing machine
Towels
Dryer machine
— not available
Iron
Ironing board
Clothes drying rack
Cleaning options
Sponge for dishes
Broom
Mop
Bucket
Dishwashing liquid
Cleaning cloth
— not available
All-purpose cleaner
— not available
Vacuum cleaner
— not available
Robotic vacuum cleaner
— not available
Regular cleaning service (included in rent)
— not available
Kitchen essentials
Utilities for eating
Utilities for cooking
Glasses
Mugs
Freezer
Fridge
Microwave oven
Oven
Dishwasher
Electric kettle
Toaster
Blender
Coffee maker
Slow cooker
— not available
Hotplate
— not available
Gas cooker
Electronic devices
Air conditioning
Mobile air conditioning
— not available
Apple TV
— not available
Chromecast
— not available
TV
Beamer/projector
— not available
Hairdryer
Water heater (boiler)
Wine cooler
— not available
Ice maker
— not available
Playstation
— not available
Xbox
— not available
Nintendo
— not available
Other gaming console
— not available
Robotic lawn mover
— not available
Lawn mover
— not available
Printer
— not available
Scanner
— not available
Building matters
Balcony
Terrace
Central heating
— not available
Electric heating
Something for the kids
Baby crib
Bed for children
— not available
High chair
Electronic babysitter
— not available
Breath monitor
— not available
Stroller
— not available
Toilet seat
— not available
Potty
— not available
Baby bath
— not available
Changing table
— not available
Stool
— not available
Toys
— not available
Playground (outdoor)
— not available
Security features
Security lock
— not available
Security enter door
— not available
Smoke detector
CO detector
— not available
Vault
— not available
Standard door lock
Window insect screens
— not available
First-aid kit
Subscriptions (included in price)
Cable TV
Netflix
HBO MAX
— not available
Amazon Prime
— not available
Apple TV+
— not available
Disney+
— not available
Hulu
— not available
YouTube TV
— not available
Spotify
— not available
Breakfast
— not available
Something little bit extra
Fireplace
— not available
Billiard
— not available
Barbecue
Swimming pool
Wooden barrel hot tub
— not available
Jetted whirlpool hot tub (jacuzzi)
— not available
Sauna
— not available
Bikes
— not available
Accessibility
Wheelchair access
— not available
Elevator
— not available
Shower grab bar
— not available
Shower seat
— not available
Shower chair
— not available
Stair lift
— not available
Kaution
This is the total amount of the deposit to be paid by the start of the lease (usually the move-in day).
The required amount can be even zero!
In fact, Flatio hosts CANNOT require a deposit for
stays of less than 180 days (6 months). This is because we believe that all guests are responsible and caring people and only onboard hosts who share this attitude.
For longer stays, the host decides whether or not to require a deposit.
Betriebskosten und Internet
All utilities and internet are at Flatio always included. You don't pay any hidden fees.
Servicegebühr
This one-time fee helps to cover our operational costs. Thanks to the service fee, we can provide you with verified listings, StayProtection coverage, reliable customer support, and much more.
Make a booking with no obligations
With Flatio, you won’t have to pay anything until the host accepts your booking request and you decide to sign the lease agreement. So go ahead and make the booking request – it’s free!
Anteilige Miete
You are paying for the equivalent amount of days which were spent from a whole month (month = 30 days)
Alternative Accommodation
Für den Fall, dass Sie einziehen und die gemietete Unterkunft nicht mit den Angaben auf Flatio übereinstimmt, informieren Sie uns so schnell wie möglich!
Wenn die Bedingungen für den Rücktritt erfüllt sind und der Vermieter das Problem nicht sofort beheben kann, haben Sie die Möglichkeit, bei voller Rückerstattung vom Mietvertrag zurückzutreten. Außerdem helfen wir Ihnen aktiv bei der Suche nach einer alternativen Unterkunft und bleiben an Ihrer Seite, bis alles vollständig geklärt ist.
Die Bedingungen und alle Details zu unserer Einzugsgarantie können Sie unter in diesem Artikel unseres Help Centers nachlesen.
Stornierungspolitik
Strict (30-days)
Miete
If you cancel your booking 30 days or more before the move-in date, you’ll get a refund of the entire first rent.
If you cancel your booking up to 14 days before the move-in date, you’ll get a refund of half of the first rent.
If you cancel your booking less than 13 days before the move-in date, you won’t get a refund of the first rent.
Servicegebühr
Die Servicegebühr ist immer erstattungsfähig.
Wenn Sie eine Nachricht an Flatios Support-Team senden und innerhalb von 48 Stunden eine Stornierung der Reservierung ("Kündigung ab dem Startdatum") anfordern nach Inkrafttreten des Mietvertrags sind Sie berechtigt, das gesamte Geld, das Sie für die Servicegebühr gezahlt haben, zurückzuerhalten.
Nach 48 Stunden haben Sie Anspruch auf eine Rückerstattung der Servicegebühr in Form eines "Gutscheins" in Höhe der von Ihnen gezahlten Servicegebühr. Der Gutschein kann für Ihre nächste Reservierung verwendet werden und ist 12 Monate gültig. Wenn die Servicegebühr für Ihre nächste Reservierung niedriger ist als der Gutscheinbetrag, stellen wir Ihnen einen neuen Gutschein über den Restbetrag aus, der 12 Monate gültig ist.
Lesen Sie mehr über die Stornierungsbedingungen bei Flatio in unserer Hilfe.
Geprüfter Besitzer
Our Flatio team has verified this host's legal right to rent this property based on official paperwork.
Impossible move-out date
The minimum length of stay in this property is 30 days. Please choose an earlier move-in date to meet this limitation.
Flatio Support
Mit dem Vertragsabschluss über Flatio erhalten Sie unsere Unterstützung über die ganze Vermietungsdauer. Wir stehen Ihnen jeden Werktag von 8 bis 16 Uhr zur Verfügung.
Welcome to our list of destinations where we have some amazing accommodations ready for you.
Attention hosts: You have the opportunity to rent anywhere in the world, regardless of the country! Don’t worry if your city is not displayed here - just list your property and we’ll add your destination to our listing. Be the first one to offer a warm and welcoming place to stay in your city!
Move-in Guarantee
Strict (30-days)
100/30 Mbps
We promptly filed some of the concerns we noticed with the VIlla (malfunctioning Awnings, broken washing machine, stuck front door, broken clips for screen doors, deck retaining water due to poor drainage, etc.) with Cool Villas; especially the washing machine issue. Due to their negative handling of the issue, we contacted Flatio.com to report our findings. We also gave the benefit of the doubt by NOT accepting a credit from Flatio.com since we enjoyed th e location of the Villa. At this point, we are unsatisfied with the whole experience.
They (Cool Villas) have implied that we are responsible for damaging items, such as the extremely outdated and over-used (broken hinge for the door - which we replaced) Washing Machine. Most of the appliances in the unit are very old, perhaps from the time when the unit was built.
When there was a problem in the unit, their response was to blame/question us. This started with the washing machine's broken door and not spinning clothes properly, and the rep accused me of "breaking the washing machine". The washing machine & other appliances are very old, and heavily used. These issues were never resolved satisfactorily. To the last day I would have to wring out clothing manually and hope they would dry in a reasonable time, due to excess water. The washer would take hours to wash.
A number of times I had to do the laundry outside of the unit at Albufeira Marina's public Lavandaria. We even paid another Lavandaria in Gale to wash/dry our clothes on one occasion.
On one occasion, we could not open the oven door. It was jammed, and we had to wait several days, and then several hours for the technician to take apart the entire oven, and rebuild it with new hinges.
Shortly after we entered the unit, the front door would not open. My husband had to climb through the bathroom window to get into the unit, and, still could not open the door from inside. I had to enter the unit from the side gate and screen doors while waiting for the repair person to come and lube and fix the front door. Cool Villas behaved as if the front-door problem was our fault.
Their negative attitude made us feel uncomfortable contacting them for other issues. We have rented with 3 other providers in Portugal, and have never had an experience like this before.
On Sunday evening, our penultimate day, Cool Villas came over to do a final inspection, and after about 30 minutes declared that everything was fine. Last evening, I received a text accusing me of bleaching some of the bathroom towels, and asking me to pay for damage. I did not have bleach, nor currently know how to identify bleach products in Portugal. We had noticed the a couple of the towels had bleach marks from the beginning, but it wasn't a big deal for us. This indicates their inspections are not thorough, as they should have noticed the towel damage before we arrived.
The Cool Villas' reps are liars, whose default is to blame the guest.
We will be sure to use social media to denounce their behavior.
Beautiful area near many beaches
La Marina
Agréable, residentiel