StayProtection
StayProtection for Guests is a Flatio coverage that applies to you at all times. It was designed to protect you, your money, and your peace of mind. StayProtection also includes an exclusive Move-in Guarantee, ensuring you'll have a place to stay even if things don't go as planned.
+ Stay Benefits
StayProtection
+ Stay Benefits
Stay Benefits is a special part of the StayProtection coverage which doesn't come with all Flatio properties. They include liability insurance, assistant services, and 24/7 online support for all situations covered by this package.
You can read more about the StayProtection and Stay Benefits packages and when they are applicable on this page.
Move-in Guarantee
60/50 Mbps
Strict (30-days)
Reviews
Beautiful apartment, with everything you need, nice location, very clean and tidy. Easy access into the apartment, owner and the lady that manages the house for the owner are both extremely responsive and caring. Overall it was a great experience, and can only recommend! 😄
Neighborhood
I had the opportunity to interact with some of the neighbours and are all extremely nice and helpful people!
Recommended places nearby
Most of the places nearby are great places to visit, just explore the nearby spots and you should be fine 🙂
Beautiful apartment, with everything you need, nice location, very clean and tidy. Easy access into the apartment, owner and the lady that manages the house for the owner are both extremely responsive and caring. Overall it was a great experience, and can only recommend! 😄
Neighborhood
I had the opportunity to interact with some of the neighbours and are all extremely nice and helpful people!
Recommended places nearby
Most of the places nearby are great places to visit, just explore the nearby spots and you should be fine 🙂
Spaceful studio with everything you need for a conformable stay (shorter or longer). The biggest advantage for me is its location in Lido - beautiful area and it is very easy to go anywhere in Funchal (on foot or by bus).
Spaceful studio with everything you need for a conformable stay (shorter or longer). The biggest advantage for me is its location in Lido - beautiful area and it is very easy to go anywhere in Funchal (on foot or by bus).
Fantastic accommodation in a great location. Perfect for what I needed. Would stay again.
Neighborhood
Friendly, welcoming, with a brilliant local small supermarket perfect for morning coffees and pasties.
Fantastic accommodation in a great location. Perfect for what I needed. Would stay again.
Neighborhood
Friendly, welcoming, with a brilliant local small supermarket perfect for morning coffees and pasties.
Nice apartment with an attentive owner
Neighborhood
Very walkable with plenty of restaurants, cafes and bars nearby. Also plenty of taxis, rentals and public transport for longer trips.
Nice apartment with an attentive owner
Neighborhood
Very walkable with plenty of restaurants, cafes and bars nearby. Also plenty of taxis, rentals and public transport for longer trips.
It was a very clean apartment and had a lot of cooking appliances, also a nice balcony. My only issue was no detergent, bath soap or more than one toliet paper so i had to buy all of these items. The host was very nice and helpful, i would highly recommend this apartment.
LANDLORD'S REPLY:
Thank you for your review and your issue is noted. Going forward, I will ensure that soap and more toilet paper is provided. Many Thanks
Neighborhood
It is a very touristy area so it has a lot of amentites but they can also be a higher price. Wasn't overly loud at night, but you did hear a little music outside until about midnight on dome nights.
Recommended places nearby
Pingo doce
It was a very clean apartment and had a lot of cooking appliances, also a nice balcony. My only issue was no detergent, bath soap or more than one toliet paper so i had to buy all of these items. The host was very nice and helpful, i would highly recommend this apartment.
LANDLORD'S REPLY:
Thank you for your review and your issue is noted. Going forward, I will ensure that soap and more toilet paper is provided. Many Thanks
Neighborhood
It is a very touristy area so it has a lot of amentites but they can also be a higher price. Wasn't overly loud at night, but you did hear a little music outside until about midnight on dome nights.
Recommended places nearby
Pingo doce
We had a wonderful time here in Funchal! Luisa is very helpful and easy to communicate with whenever we had a question.
Here are some of the things we loved most:
The apartment is bright with lots of windows (great for watching sunrise!) and just the right size for 1-2 people.
We liked having a balcony and while there is no real view of the water it was a great space to workout in the early mornings or just go outside to get some fresh air.
There was plenty of storage and we were actually surprised at how much storage we had in just a studio space. We didn't feel cramped at all.
The internet quality was great and we were able to upload our Youtube videos while there in just 30 minutes! Most places take several hours so if you need reliable internet this is a perfect place for those who work online.
There were extra pillows and blankets.
There was a washer and a drying line outside.
There was a blender! We loved making smoothies everyday with all the fresh fruit on the island. The blender was even able to blend frozen bananas quite well.
We liked being able to watch a movie in bed as the TV is set-up so you can see it from the couch or bed.
The location is great as it is set a short walk from old town (about 30 mins) and also right near the LIDO pools. You are really in a great spot to get around.
Some things you may want to know for your stay:
The kitchen is small but totally workable. I love to cook so I had to learn how to make more minimalistic meals. Not a big deal but just something to note.
The hot water, like most places here on the island, doesn't last long so be sure to time your showers if you have a partner staying with you so that you do not take them back to back. We just alternated showering 30 minutes between each other and doing laundry later in the day so it wasn't a big deal. But just keep this in mind.
Parking is TIGHT. I personally couldn't have parked here but my husband did just fine. If you plan to rent a car just know that this is typical everywhere on the island.
In all, we loved our stay and would 100% stay again in the future. Thanks Luisa!
Neighborhood
You are in quite a busy area on a main street. It's not too loud but you do hear cars and people from the balcony. It's located where all the resorts and hotels are along with restaurants and grocery stores. It's very walkable.
Recommended places nearby
Lido pools, Boutique Lido has great baked goods and they are super nice and has outdoor seating, the Supermarket next door has everyday items you may need, Vegan World is close by as well.
We had a wonderful time here in Funchal! Luisa is very helpful and easy to communicate with whenever we had a question.
Here are some of the things we loved most:
The apartment is bright with lots of windows (great for watching sunrise!) and just the right size for 1-2 people.
We liked having a balcony and while there is no real view of the water it was a great space to workout in the early mornings or just go outside to get some fresh air.
There was plenty of storage and we were actually surprised at how much storage we had in just a studio space. We didn't feel cramped at all.
The internet quality was great and we were able to upload our Youtube videos while there in just 30 minutes! Most places take several hours so if you need reliable internet this is a perfect place for those who work online.
There were extra pillows and blankets.
There was a washer and a drying line outside.
There was a blender! We loved making smoothies everyday with all the fresh fruit on the island. The blender was even able to blend frozen bananas quite well.
We liked being able to watch a movie in bed as the TV is set-up so you can see it from the couch or bed.
The location is great as it is set a short walk from old town (about 30 mins) and also right near the LIDO pools. You are really in a great spot to get around.
Some things you may want to know for your stay:
The kitchen is small but totally workable. I love to cook so I had to learn how to make more minimalistic meals. Not a big deal but just something to note.
The hot water, like most places here on the island, doesn't last long so be sure to time your showers if you have a partner staying with you so that you do not take them back to back. We just alternated showering 30 minutes between each other and doing laundry later in the day so it wasn't a big deal. But just keep this in mind.
Parking is TIGHT. I personally couldn't have parked here but my husband did just fine. If you plan to rent a car just know that this is typical everywhere on the island.
In all, we loved our stay and would 100% stay again in the future. Thanks Luisa!
Neighborhood
You are in quite a busy area on a main street. It's not too loud but you do hear cars and people from the balcony. It's located where all the resorts and hotels are along with restaurants and grocery stores. It's very walkable.
Recommended places nearby
Lido pools, Boutique Lido has great baked goods and they are super nice and has outdoor seating, the Supermarket next door has everyday items you may need, Vegan World is close by as well.
Everything met our expectations, and we enjoyed our stay at this apartment. The apartment is cozy, clean, and quiet with a spacious terrace. Also, the free parking in the apartment complex was a very nice bonus. I want to note the good Internet, which was enough for remote work. The host was very friendly and attentive.
Neighborhood
The neighbourhood location is perfect! There are a lot of restaurants around there, a hypermarket Pingo Doce and Lido bathing complex is 6 minutes away by walk. Forum Madeira mall and natural swimming pools Doca do Cavacas are approx. 25 minutes away by walk or 7 minutes away by bus.
Everything met our expectations, and we enjoyed our stay at this apartment. The apartment is cozy, clean, and quiet with a spacious terrace. Also, the free parking in the apartment complex was a very nice bonus. I want to note the good Internet, which was enough for remote work. The host was very friendly and attentive.
Neighborhood
The neighbourhood location is perfect! There are a lot of restaurants around there, a hypermarket Pingo Doce and Lido bathing complex is 6 minutes away by walk. Forum Madeira mall and natural swimming pools Doca do Cavacas are approx. 25 minutes away by walk or 7 minutes away by bus.
The apartment seemed to look nice on initial arrival, and so we thought we’d have no problems, the location is also great. But unfortunately this provided to be a very uncomfortable stay, and led to a lot of frustration and sleepless nights. Firstly, there is no AC in this apartment. I had known this and contacted the landlord to confirm and she comforted me by telling me that there is a big fan above the bed which keeps the room very cool. I thought I’d be fine, being as Madeira doesn’t get ridiculously hot due to it’s geographical position, but oh how I was wrong. The room was always so horrendously hot, it would always be warmer than it was outside and me and my partner could never sleep nor fully just relax in the apartment as it was so uncomfortable. It got to the point of being unbearable where we had to buy ourselves an extra fan to try mitigate the terrible heat that this apartment trapped in- it was cooler outside than it was inside all the time. We would often be covered in sweat, and eventually, the heat became so bad we started spending some nights at my partners parents house in Madeira. This apartment was a burden to us and to them…disgraceful.
Secondly, the natural light was such a big issue for me. I could never have one sleep where my body wouldn’t be disturbed by the natural light, so I never was able to have one night of continuous sleep here (+ the heat as explained above). As the landlord likely wanted to keep costs down for them, instead of thinking about the basic needs of their tenants, as well as no AC, there were no fitted blackout curtains. Just two blinds that were set so far from the window all the light managed to enter from the gapping sides, and a flimsy, sheer white curtain which was set in front of the large glass double door that led to the small terrace, so so much light just poured in as soon as the sun rose at 6am. Furthermore, the blind had been poorly fitted and if we went to just open the window to try lessen the boiling hot apartment, the blind would fall and every time we would have to fix it. It became a nuisance. We had to take matters into our hands again, by using a blind that they had hidden behind a cabinet and draping it over that curtain pole. It didn’t do much but we had to try something.
Thirdly, the hot water. When we went to have a shower, obviously one would want to take a lukewarm shower, not an ice cold one for 30 mins to wash their hair, or shave etc. The hot water just ran out after 30mins leaving me or my partner, to have to have a cold shower. So we had to start taking shorter showers, when we had been at the beach or out all day and just had wanted to come back to a relaxing shower. That was not an option at this shit show of an apartment!
Finally, the landlords attitude when faced with having to take care of their tenants. It was awful. On my last night, our keys had been left in the apartment and the door had been shut and locked itself (as it locks automatically) as we went for dinner with my partners parents at around 9pm-10pm. We realised as we left the apartment building neither of us had the key, and so we called Lucia the landlord. She was talking over me as I was trying to politely explain what happened, but I gave her the benefit of the doubt and blamed it on poor connection as she isn’t even in Madeira she is in South Africa, so no where near to properly assist to her tenants if need be. However when she did eventually listen to my problem, I was met with such a rude and, dare I say, bitchy tone, as she said she won’t do anything about it, regardless of the fact we had a flight the next morning at 7am, as the other woman who also assumed responsibility of the apartment and lives in Madeira, was asleep and she reused to wake her and said we’d just have to miss our flight as there is nothing she would do about it. After my polite plead for help, my partner had to use a more firm tone with her, in which she finally agreed to call the other woman to give us the spare set of keys she had. So we drove there, got them, and all was sorted- however, again lack of concern for tenants was apparent as they had not left any spare keys anywhere near the apartment.
So this whole stay was just not a peaceful experience, it was so problematic. From the hot temperature due to no AC, the flooding in of natural light at 6am due to poor efforts to install proper blackouts, to sleepless nights, and the rude/ unprofessional attitude of the main tenant Lucia…I would 100% never stay here again. I should note the apartment building itself had maggots just running around on the ground floor, and there was a crushed dead one on the elevator door- think it sums up the stay pretty well. Thanks.
LANDLORD'S REPLY:
Thanks for your comments and feedback. A few things were out of my control eg the uncharacteristic heat wave in Madeira that broke new temperature records. An aircon has not been needed in the past due to the normally moderate climate, but we will look at investing in this in the future. The unusually high temperatures probably also contributed to the maggots you saw, as the block is always kept in a very clean state. I will bring this up with the body corporate though.
I apologize if I was abrupt in the middle of the night, but I was caught off gaurd. We now have procedures in place if this happens again in the future.
Neighborhood
Safe, friendly, just late at night you get druggies roaming around so heads up.
Recommended places nearby
Ponta de sol
The apartment seemed to look nice on initial arrival, and so we thought we’d have no problems, the location is also great. But unfortunately this provided to be a very uncomfortable stay, and led to a lot of frustration and sleepless nights. Firstly, there is no AC in this apartment. I had known this and contacted the landlord to confirm and she comforted me by telling me that there is a big fan above the bed which keeps the room very cool. I thought I’d be fine, being as Madeira doesn’t get ridiculously hot due to it’s geographical position, but oh how I was wrong. The room was always so horrendously hot, it would always be warmer than it was outside and me and my partner could never sleep nor fully just relax in the apartment as it was so uncomfortable. It got to the point of being unbearable where we had to buy ourselves an extra fan to try mitigate the terrible heat that this apartment trapped in- it was cooler outside than it was inside all the time. We would often be covered in sweat, and eventually, the heat became so bad we started spending some nights at my partners parents house in Madeira. This apartment was a burden to us and to them…disgraceful.
Secondly, the natural light was such a big issue for me. I could never have one sleep where my body wouldn’t be disturbed by the natural light, so I never was able to have one night of continuous sleep here (+ the heat as explained above). As the landlord likely wanted to keep costs down for them, instead of thinking about the basic needs of their tenants, as well as no AC, there were no fitted blackout curtains. Just two blinds that were set so far from the window all the light managed to enter from the gapping sides, and a flimsy, sheer white curtain which was set in front of the large glass double door that led to the small terrace, so so much light just poured in as soon as the sun rose at 6am. Furthermore, the blind had been poorly fitted and if we went to just open the window to try lessen the boiling hot apartment, the blind would fall and every time we would have to fix it. It became a nuisance. We had to take matters into our hands again, by using a blind that they had hidden behind a cabinet and draping it over that curtain pole. It didn’t do much but we had to try something.
Thirdly, the hot water. When we went to have a shower, obviously one would want to take a lukewarm shower, not an ice cold one for 30 mins to wash their hair, or shave etc. The hot water just ran out after 30mins leaving me or my partner, to have to have a cold shower. So we had to start taking shorter showers, when we had been at the beach or out all day and just had wanted to come back to a relaxing shower. That was not an option at this shit show of an apartment!
Finally, the landlords attitude when faced with having to take care of their tenants. It was awful. On my last night, our keys had been left in the apartment and the door had been shut and locked itself (as it locks automatically) as we went for dinner with my partners parents at around 9pm-10pm. We realised as we left the apartment building neither of us had the key, and so we called Lucia the landlord. She was talking over me as I was trying to politely explain what happened, but I gave her the benefit of the doubt and blamed it on poor connection as she isn’t even in Madeira she is in South Africa, so no where near to properly assist to her tenants if need be. However when she did eventually listen to my problem, I was met with such a rude and, dare I say, bitchy tone, as she said she won’t do anything about it, regardless of the fact we had a flight the next morning at 7am, as the other woman who also assumed responsibility of the apartment and lives in Madeira, was asleep and she reused to wake her and said we’d just have to miss our flight as there is nothing she would do about it. After my polite plead for help, my partner had to use a more firm tone with her, in which she finally agreed to call the other woman to give us the spare set of keys she had. So we drove there, got them, and all was sorted- however, again lack of concern for tenants was apparent as they had not left any spare keys anywhere near the apartment.
So this whole stay was just not a peaceful experience, it was so problematic. From the hot temperature due to no AC, the flooding in of natural light at 6am due to poor efforts to install proper blackouts, to sleepless nights, and the rude/ unprofessional attitude of the main tenant Lucia…I would 100% never stay here again. I should note the apartment building itself had maggots just running around on the ground floor, and there was a crushed dead one on the elevator door- think it sums up the stay pretty well. Thanks.
LANDLORD'S REPLY:
Thanks for your comments and feedback. A few things were out of my control eg the uncharacteristic heat wave in Madeira that broke new temperature records. An aircon has not been needed in the past due to the normally moderate climate, but we will look at investing in this in the future. The unusually high temperatures probably also contributed to the maggots you saw, as the block is always kept in a very clean state. I will bring this up with the body corporate though.
I apologize if I was abrupt in the middle of the night, but I was caught off gaurd. We now have procedures in place if this happens again in the future.
Neighborhood
Safe, friendly, just late at night you get druggies roaming around so heads up.
Recommended places nearby
Ponta de sol
We had an amazing stay at this apartment. It's bright, clean, and quiet, with all the necessary amenities for a long stay. The location is fantastic, with parks, the Lido promenade, natural baths, a supermarket, and restaurants all within walking distance. Luisa is a hospitable and helpful host who is quick to respond. Highly recommended!
We had an amazing stay at this apartment. It's bright, clean, and quiet, with all the necessary amenities for a long stay. The location is fantastic, with parks, the Lido promenade, natural baths, a supermarket, and restaurants all within walking distance. Luisa is a hospitable and helpful host who is quick to respond. Highly recommended!
I thoroughly enjoyed staying at this apartment. A home away from home during my time in Madeira. The bed was comfortable, apartment gets a lot of natural light, and is fitted with all amenities. My only wish was for there to be cleaning supplies, and pegs for the laundry. Otherwise everything was great!
Neighborhood
The hotel district is full of great restaurants and the mall just a 20 minute walk away. Also a nice walk to the centre of Funchal
I thoroughly enjoyed staying at this apartment. A home away from home during my time in Madeira. The bed was comfortable, apartment gets a lot of natural light, and is fitted with all amenities. My only wish was for there to be cleaning supplies, and pegs for the laundry. Otherwise everything was great!
Neighborhood
The hotel district is full of great restaurants and the mall just a 20 minute walk away. Also a nice walk to the centre of Funchal
Luisa was a splendid host and our stay was seamless and enjoyable. The apartment is located extremely conveniently and is comfortable to live in.
50+€/night is a great price for hotels and short stays but for a flat, it's still quite high.
Still, we're happy. Thank you, Luisa & Irene!
Luisa was a splendid host and our stay was seamless and enjoyable. The apartment is located extremely conveniently and is comfortable to live in.
50+€/night is a great price for hotels and short stays but for a flat, it's still quite high.
Still, we're happy. Thank you, Luisa & Irene!
Lovely apartment recently renovated. There is a balcony overlooking the banana grove and the ocean. Great location with many restaurants, bars and grocery stores nearby. Fast and stable internet. The hostess was very welcoming, helped us with our requests. I recommend.
Neighborhood
Main street with many bars and restaurants, no problems with public transportation
Lovely apartment recently renovated. There is a balcony overlooking the banana grove and the ocean. Great location with many restaurants, bars and grocery stores nearby. Fast and stable internet. The hostess was very welcoming, helped us with our requests. I recommend.
Neighborhood
Main street with many bars and restaurants, no problems with public transportation
Apartment is renovated and clean.
Luisa helped a lot by accepting my booking in very short period of time.
Neighborhood
Very good location.
Lots of restaurants nearby, Lido pools and promenade.
Two big Pingo Doce supermarkets and a several small Spars in a 15 minute walk.
30 minutes walk to Funchal center.
Aerobus stop is near the building.
Recommended places nearby
Forum Madeira mall and Pingo Doce canteen inside.
Lido promenade.
Apartment is renovated and clean.
Luisa helped a lot by accepting my booking in very short period of time.
Neighborhood
Very good location.
Lots of restaurants nearby, Lido pools and promenade.
Two big Pingo Doce supermarkets and a several small Spars in a 15 minute walk.
30 minutes walk to Funchal center.
Aerobus stop is near the building.
Recommended places nearby
Forum Madeira mall and Pingo Doce canteen inside.
Lido promenade.