StayProtection
StayProtection for Guests is a Flatio coverage that applies to you at all times. It was designed to protect you, your money, and your peace of mind. StayProtection also includes an exclusive Move-in Guarantee, ensuring you'll have a place to stay even if things don't go as planned.
+ Stay Benefits
StayProtection
+ Stay Benefits
Stay Benefits is a special part of the StayProtection coverage which doesn't come with all Flatio properties. They include liability insurance, assistant services, and 24/7 online support for all situations covered by this package.
You can read more about the StayProtection and Stay Benefits packages and when they are applicable on this page.
Move-in Guarantee
229/31 Mbps
Strict (30-days)
Reviews
Disappointing stay: poor cleanliness and lack of care
I cannot recommend this flat due to major issues with cleanliness and communication. Upon arrival, the entire place was covered in dust. When I messaged the host with pictures to ask about the cleaning situation, the response was incredibly dismissive: "Ah, I just painted so left the windows open because of the smell." There was absolutely no apology or effort to fix it. He also mentioned that the cleaning is 50 euros if I needed it.
To make matters worse, I found the washing machine completely full of dirty towels and bed sheets. Additionally, the apartment gets virtually no natural light and is very dark throughout the entire day.
On top of the poor hygiene, the host constantly messaged me asking to enter and view the apartment because he was trying to sell it. Between the lack of basic preparation, the hygiene issues, the constant disruptions, and the host's indifferent attitude, it was a very uncomfortable experience.
Disappointing stay: poor cleanliness and lack of care
I cannot recommend this flat due to major issues with cleanliness and communication. Upon arrival, the entire place was covered in dust. When I messaged the host with pictures to ask about the cleaning situation, the response was incredibly dismissive: "Ah, I just painted so left the windows open because of the smell." There was absolutely no apology or effort to fix it. He also mentioned that the cleaning is 50 euros if I needed it.
To make matters worse, I found the washing machine completely full of dirty towels and bed sheets. Additionally, the apartment gets virtually no natural light and is very dark throughout the entire day.
On top of the poor hygiene, the host constantly messaged me asking to enter and view the apartment because he was trying to sell it. Between the lack of basic preparation, the hygiene issues, the constant disruptions, and the host's indifferent attitude, it was a very uncomfortable experience.