StayProtection
StayProtection for Guests is a Flatio coverage that applies to you at all times. It was designed to protect you, your money, and your peace of mind. StayProtection also includes an exclusive Move-in Guarantee, ensuring you'll have a place to stay even if things don't go as planned.
+ Stay Benefits
StayProtection
+ Stay Benefits
Stay Benefits is a special part of the StayProtection coverage which doesn't come with all Flatio properties. They include liability insurance, assistant services, and 24/7 online support for all situations covered by this package.
You can read more about the StayProtection and Stay Benefits packages and when they are applicable on this page.
Move-in Guarantee
100/100 Mbps
Flexible (14-days)
Reviews
First time using Flatio and will not use again. Will stick with Airbnb and other reputable sites when booking in the future. The entire experience was less than satisfactory. There were challenges with booking because the rate, dates, and website were inaccurate. The initial apartment that we booked ended up being very dark and uncomfortable. To the host’s credit, they were able to move us to a different location. The second apartment was better but still not great. Weird electricity situation with the keys in that we had to put the key into a switch to have power, which made it difficult for the two of us to ever be apart. When we asked if we could have a second set, the host said no. Other issues included a broken ceiling fan that the host didn’t repair even though we were there for 3 weeks, a leaky refrigerator and water heater, pillows so thin that we went and bought our own, cockroaches in the kitchen, only one towel each, etc. The location is great and we still enjoyed our time in Malaga, but we would not recommend Flatio or Malaga Planners.
Neighborhood
Lots of clubs that pretty much were disturbing at night. Other than that, shops/pharmacies/restaurants everywhere
Recommended places nearby
Bottega ( wine & coffee right across the apartment ) .. the Pharmacy ( speakeasy bar , five minutes away ) .. Tulum ( tacos restaurant, also 5 minutes away )
First time using Flatio and will not use again. Will stick with Airbnb and other reputable sites when booking in the future. The entire experience was less than satisfactory. There were challenges with booking because the rate, dates, and website were inaccurate. The initial apartment that we booked ended up being very dark and uncomfortable. To the host’s credit, they were able to move us to a different location. The second apartment was better but still not great. Weird electricity situation with the keys in that we had to put the key into a switch to have power, which made it difficult for the two of us to ever be apart. When we asked if we could have a second set, the host said no. Other issues included a broken ceiling fan that the host didn’t repair even though we were there for 3 weeks, a leaky refrigerator and water heater, pillows so thin that we went and bought our own, cockroaches in the kitchen, only one towel each, etc. The location is great and we still enjoyed our time in Malaga, but we would not recommend Flatio or Malaga Planners.
Neighborhood
Lots of clubs that pretty much were disturbing at night. Other than that, shops/pharmacies/restaurants everywhere
Recommended places nearby
Bottega ( wine & coffee right across the apartment ) .. the Pharmacy ( speakeasy bar , five minutes away ) .. Tulum ( tacos restaurant, also 5 minutes away )