Your stay will be covered by our StayProtection package! Please note that the coverage of this property goes without Stay Benefits because the landlord has chosen not to use this insurance option. Read more
Welcome to Zuri's haven of hospitality! As you step into your new temporary home, get ready for a warm embrace of comfort and thoughtful touches. Zuri takes pride in ensuring her guests feel not just like visitors but cherished members of her hosting family. Here's what you can expect in your welcome package upon arrival:
Personalized Greeting: A personalized welcome note awaits you, offering a warm greeting and expressing Zuri's excitement to have you as her guest. Feel free to make yourself at home!
Helpful Information: Zuri cares about making your stay seamless. In your welcome package, you'll find a curated guide with essential information about the accommodation, local attractions, recommended restaurants, and any insider tips to enhance your experience.
Complimentary Amenities: Zuri goes the extra mile to ensure you have everything you need. Expect to find complimentary amenities like toiletries, fresh towels, and perhaps a few extra surprises to make your stay extra special.
Nature Exploration Kit: Given Zuri's love for nature and discovering new places, you might find a small nature exploration kit. This could include a or a guide to the best local spots for immersing yourself in the great outdoors.
Personalized Recommendations: Zuri will likely include some personalized recommendations based on your interests. Whether you're a foodie, a history buff, or an adventure seeker, she'll tailor her suggestions to ensure you get the most out of your stay.
Contact Information: Zuri understands that sometimes questions or needs arise. In your welcome package, you'll find her contact information, ensuring you feel comfortable reaching out for any assistance or recommendations during your stay.
Get ready to embark on a memorable journey filled with comfort, local delights, and the genuine warmth of Zuri's hospitality. Your adventure starts the moment you open that welcome package!
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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
Please note that Stay Benefits - a unique offering backed by AXA - will not be included in your reservation since this landlord requires deposit-based coverage instead.
Zuri usually responds to messages within a few minutes .
Nach Absenden des Reservierungsantrags erhält der Besitzer eine Nachricht, dass Sie sich für die Wohnung interessieren. Von diesem Moment an hat der Besitzer 24 Stunden Zeit Ihnen den Antrag zu genehmigen oder abzulehnen.
Die Wohnungsbesitzer werden sich vor allem für Ihr Profil interessieren. Deshalb ist es gut, alle nötigen Informationen anzugeben, ein neues Foto beizufügen, oder sogar ein Video aufzunehmen. Damit gewinnen Sie für den Besitzer an Attraktivität und dieser genehmigt Ihre Reservierung mit größerer Wahrscheinlichkeit.
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
Dank der Vermittlung des Mietverhältnisses über FLATIO brauchen Sie keine Angst zu haben, dass der Vertrag für Sie ungünstig wäre. Unsere Verträge sind so geschrieben, dass Sie in Ruhe und ohne jegliche Sorgen wohnen können! Einige Besitzer bevorzugen ihre eigenen Verträge, die aber so gestaltet sind, dass sie unseren Bedingungen entsprechen.
Ihre Zeit ist kostbar. Aus diesem Grund haben wir unserer Plattform eine virtuelle Besichtigungsoption hinzugefügt, damit Sie einige der auf Flatio gelisteten Mietobjekte bequem von zu Hause aus sehen können.
Wenn für die von Ihnen gewählte Unterkunft keine virtuelle Tour verfügbar ist, können Sie Kontaktieren Sie den Vermieter und fragen Sie ihn, ob er bereit ist, Ihnen eine persönliche Führung durch die Mieteinheit zu geben.
In the event that you move in and the rented accommodation doesn't match the information on Flatio, let us know as soon as possible!
If the conditions for the withdrawal are met and the landlord can't fix the issue immediately, you have the option to withdraw from the lease agreement with a full refund. We'll also actively help you find an alternative accommodation and remain by your side until everything is fully resolved.
You can read the conditions and all details about our Move-in Guarantee in this article of our Help Center.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
Nach Absenden des Reservierungsantrags erhält der Besitzer eine Nachricht, dass Sie sich für die Wohnung interessieren. Von diesem Moment an hat der Besitzer 24 Stunden Zeit Ihnen den Antrag zu genehmigen oder abzulehnen.
Die Wohnungsbesitzer werden sich vor allem für Ihr Profil interessieren. Deshalb ist es gut, alle nötigen Informationen anzugeben, ein neues Foto beizufügen, oder sogar ein Video aufzunehmen. Damit gewinnen Sie für den Besitzer an Attraktivität und dieser genehmigt Ihre Reservierung mit größerer Wahrscheinlichkeit.
You can take a look at the contract in advance and online with every offer. After you sign it, you will find it in the application My Housing.
Dank der Vermittlung des Mietverhältnisses über FLATIO brauchen Sie keine Angst zu haben, dass der Vertrag für Sie ungünstig wäre. Unsere Verträge sind so geschrieben, dass Sie in Ruhe und ohne jegliche Sorgen wohnen können! Einige Besitzer bevorzugen ihre eigenen Verträge, die aber so gestaltet sind, dass sie unseren Bedingungen entsprechen.
Ihre Zeit ist kostbar. Aus diesem Grund haben wir unserer Plattform eine virtuelle Besichtigungsoption hinzugefügt, damit Sie einige der auf Flatio gelisteten Mietobjekte bequem von zu Hause aus sehen können.
Wenn für die von Ihnen gewählte Unterkunft keine virtuelle Tour verfügbar ist, können Sie Kontaktieren Sie den Vermieter und fragen Sie ihn, ob er bereit ist, Ihnen eine persönliche Führung durch die Mieteinheit zu geben.
In the event that you move in and the rented accommodation doesn't match the information on Flatio, let us know as soon as possible!
If the conditions for the withdrawal are met and the landlord can't fix the issue immediately, you have the option to withdraw from the lease agreement with a full refund. We'll also actively help you find an alternative accommodation and remain by your side until everything is fully resolved.
You can read the conditions and all details about our Move-in Guarantee in this article of our Help Center.
How you can cancel a reservation varies depending on what stage the reservation is in.
Is your reservation request still waiting for landlord approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your reservation request, and you are no longer interested in it. In that case, you can still cancel the reservation before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the landlord accepts your reservation, their property is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved reservation and also a valid agreement? In order to cancel your reservation, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
What will you get?
€20 discount for your first stay
All the Flatio benefits for free
Special offers for special prices - only for registered people!