Your stay in this living space will be covered by our StayProtection package with Stay Benefits included! Read more
We will always have a special welcome treat with a selection of wine and Portuguese tapas of the highest quality.
Zur Begrüßung bieten wir immer eine Auswahl an Wein und portugiesischen Tapas von höchster Qualität an.
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Every time you rent through Flatio, you're automatically covered by our StayProtection package.
By booking this living space, you'll also enjoy extended protection in the form of Stay Benefits - a unique offering backed by AXA! Here's what such packaging includes:
Juliana usually responds to messages within 15 hours .
Once you send a booking request, the host is notified that you are interested in their listing. From that moment, they have 24 hours to approve or reject your booking.
Hosts are mainly interested in the profile of their guest. Do not forget to fill in all necessary information, add your profile picture, or even make a short video about yourself. Doing that will make you more attractive for the owner and your booking will more likely get approved.
You can take a look at the contract in advance and online with every listing. After you sign it, you will find it in the application My Housing.
While arranging a contract on Flatio, you do not have to worry that it could be disadvantageous for you. Our contracts are made so that we avoid all problems! All of them are the same, used by all the hosts on Flatio.
Ihre Zeit ist kostbar. Deshalb haben wir unsere Plattform um eine virtuelle Besichtigungsmöglichkeit erweitert, mit der Sie einige der auf Flatio gelisteten Unterkünfte bequem von zu Hause aus besichtigen können.
Wenn für die von Ihnen gewählte Unterkunft keine virtuelle Besichtigung möglich ist, können Sie unter den Vermieter kontaktieren und ihn fragen, ob er bereit ist, Ihnen eine persönliche Besichtigung der Mieteinheit zu ermöglichen.
Für den Fall, dass Sie einziehen und die gemietete Unterkunft nicht mit den Angaben auf Flatio übereinstimmt, informieren Sie uns so schnell wie möglich!
Wenn die Bedingungen für den Rücktritt erfüllt sind und der Vermieter das Problem nicht sofort beheben kann, haben Sie die Möglichkeit, bei voller Rückerstattung vom Mietvertrag zurückzutreten. Außerdem helfen wir Ihnen aktiv bei der Suche nach einer alternativen Unterkunft und bleiben an Ihrer Seite, bis alles vollständig geklärt ist.
Die Bedingungen und alle Details zu unserer Einzugsgarantie können Sie unter in diesem Artikel unseres Help Centers nachlesen.
How you can cancel a booking varies depending on what stage the booking is in.
Is your booking request still waiting for host approval? Then you can simply cancel it directly from your My Housing web app!
However, suppose the owner has already approved your booking request, and you are no longer interested in it. In that case, you can still cancel the booking before you sign the lease agreement. Just consider that you should do this only in essential cases. Because when the host accepts your booking, the living space is stopped being advertised, and they can lose the chance to rent their property to someone else.
Do you have an approved booking and also a valid agreement? In order to cancel your booking, contact Flatio customer support well in advance of your contract beginning (the specific time and amount of refund depends on the type of cancelation policy).
The landlord met us on the arrival day later than the check-in time, because our flight was in the evening. She had prepared us a charcuterie board with a bunch of different things on it and even a bottle of prosecco, because we mentioned it was our wedding anniversary. She was very sweet and welcoming.
The apartment was very clean, had a lot of towels and a bed set for the couch in case we had visitors. The kitchen had everything we needed too and everything was new and in good condition. A big fridge and a freezer were also very useful. There was an air conditioner, for when it was a bit cold outside. The garden is lovely, and while you don't have a view, you have the benefit of not hearing any noise from the streets. It was mostly very quiet. There was a washing machine and everything you might need for cleaning too. There is also a smart TV in the living room, so that was good too.
The location was great, as it is a little bit out of the very center of the city, so there are not many people around, but you could reach all the main attractions within a twenty minute walk. There is a big supermarket nearby and a small one right around the corner.
The landlord was very helpful and always replied quickly. She helped us immediately if we had any problems and was happy to answer our questions.
Overall, it was a great stay and we enjoyed ourselves immensely. Would be very happy to stay here again at some point.
The neighborhood is close enough to the parts of Porto you would want to visit as a tourist but the neighborhood itself is quite rundown and noisy. The building is on a busy street with no charm but there are nicer areas within a few blocks of the place itself.